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Rotita

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,465
value
1,407
shipping
1,420
returns
1,307
quality
1,394

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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COCO LINERS
June 8, 2023

Fit great - exactly what I was looking for - my plants are very happy

Date of experience: June 8, 2023
Canada
1 review
0 helpful votes
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Great working with you
June 8, 2023

My experience was easy. I simple placed my order and followed the emails. I tracked my order and it arrived right on time. Everything fit just great and I am looking forward to wearing my new suit this Summer. I would definitely order again if I see something I like...and I like a lot of the clothing!

Date of experience: June 8, 2023
Indiana
1 review
0 helpful votes
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I love my dress!
June 8, 2023

True to size, very nice material, and it's exactly as pictured.

Date of experience: June 8, 2023
Colorado
2 reviews
0 helpful votes
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Short
July 8, 2023

I ordered swimsuits that come as a set, meaning, there should be a top and bottom. I was shorted a bottom, they seem to think that if it's the same bottom in another set, they don't have to send it.

Date of experience: June 8, 2023
Florida
1 review
0 helpful votes
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Good quality
June 5, 2023

I ordered several bathing suits so i could try them on at home. I loved 3, returned the rest. Very cute, fit great, great quality. Return process very easy!

Date of experience: June 5, 2023
Tennessee
1 review
0 helpful votes
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Great experience
June 5, 2023

Love my clothing. Some fit alittle big but overall the service is great and pricing is fantastic!

Date of experience: June 5, 2023
Missouri
1 review
0 helpful votes
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Nice items.
June 5, 2023

My items arrived in a timely manner. They were exactly as described and very pretty. The swimsuit top is especially cute. I just wish the built-in bra was a little tighter. I would definitely order from Rotita again!

Date of experience: June 5, 2023
Australia
1 review
0 helpful votes
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Very happy
June 5, 2023

Well, my first experience with buying clothing online. Was always not going to, till I saw some of the
Beautiful clothing here. Took the chance and am really happy with the item I bought and it fitted... :)

Date of experience: June 5, 2023
Tennessee
1 review
0 helpful votes
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Swim shorts
June 5, 2023

True to size and very comfortable. Good price, didn't fade or shrink when washed.

Date of experience: June 5, 2023
Ohio
2 reviews
0 helpful votes
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Great Bathing Suit
June 5, 2023

I ordered a Bathing Suit for a Cruise and it fits perfectly. Looks exactly as it did in the picture and the colors were also spot on. I will definitely be ordering more items.

Date of experience: June 5, 2023
New York
1 review
0 helpful votes
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Very disappointed in the size of the beautiful shorts that we ordered. I ordered a large it's more like a small you guys have to change. The chart size is completely completely accurate really unfair to us. However, the shorts are beautiful if you were like a size 0.

Date of experience: June 5, 2023
Pennsylvania
1 review
0 helpful votes
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Great clothes
June 5, 2023

Both bathing suits fit perfectly and are high quality. They arrived even sooner than promised. Rotita is a great place to shop.

Date of experience: June 5, 2023
Pennsylvania
2 reviews
0 helpful votes
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False advertising
July 5, 2023

I recently had a chat regarding my order #WW**************. When I checked out online I applied the PAYPAL coupon and the screen showed the coupon was applied and that I received $20 off, my total was reduced from $186 to $166. I then noticed in my email receipt and bank account that I was charged the full $186. When I spoke to the representative via chat they just kept saying over and over that the PAYPAL coupon was overdue and not available. I explained that apparently it WAS available during the time of my purchase else why would it show it to me online? He asked me for a screen shot and I said this was my first time ordering from ROTITA and if I thought I would need a screen shot of every transaction then I wouldn't have ordered from you in the first place. I was so happy with my swimsuits I received but since you would not make good on the coupon that your SITE showed online I will not be purchasing from ROTOTITA ever again! I hate liars and I hate business that take advantage of buyers and treat us customers as if we're idiots.

Date of experience: June 5, 2023
Texas
1 review
0 helpful votes
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The customer service team was very helpful and they were able to help me with any questions I had

Date of experience: June 5, 2023
Indiana
1 review
0 helpful votes
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Great Quality Swimsuits
June 4, 2023

Love the swimsuits that I ordered from Rotita! Every time I wear one, I get tons of compliments!

Date of experience: June 4, 2023
GB
2 reviews
0 helpful votes
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First experience with Rotita
June 4, 2023

I bought 2 different sizes 2 items were fine, third was a bit tighter which I new might be the case as I haven't bought from you before and was not sure of the sizes
I loved all three items
Elaine Bogan

Date of experience: June 4, 2023
Michigan
1 review
0 helpful votes
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I want to send a bathing suit back. I have no clue how to do it no receipt in the bag my name is

Date of experience: June 3, 2023
Ohio
3 reviews
0 helpful votes
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Finding that right swim suit.
June 3, 2023

Rotita has a great selection of swim suits that you can not find any where else. The colors are bright for summer and many sizes to choose from. Great prices and timely shipping.

Date of experience: June 3, 2023
Barbados
1 review
0 helpful votes
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Four Dresses
June 3, 2023

Excellent Service, delivered on time, quality products. Definitely returning

Date of experience: June 3, 2023
Florida
1 review
0 helpful votes
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Swimwear tanki
June 3, 2023

It was good, lots of choices. Not waste time on 50 words

Date of experience: June 3, 2023