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Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
















The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
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Love the prompt time it came faster than I expected
On May 16th I ordered some dresses from Rotitia. On the website the dresses were nice. However when I received the dresses they looked totally different from the way they looked on the website. I felt like I was ripped off. The sizes were off. I ordered a 1X and a 2X. The 1X is too big and the 2X fits lose. The patterns of the dresses doesn't look like what was displayed on the website. I am very disappointed!
Ordered three blouses in a large, which I always wear, and after receiving them they would barely qualify for a medium. Wrote to company and received a reply that they could refund PARTIAL payment. I wrote back and asked if they could just send same blouses in an X-large and never received a reply.
Do not order from this company as they do not back up their merchandise.
The bathing suit I bought was well made and it fit very well true to size. I received it quite just love it.
I love Rotita! Everything I have ever ordered from Rotita has fit perfectly and is of great quality. Very cute bathing suits and clothes, I can't say enough good things about them.
I ordered two outfits. I got one the other one in process. I need my outfit. Please not satisfied right now I love ordering from you all. I do not understand why this one is taking so long. I would appreciate y'all with speed of processing.
Very easy to order my dress and it arrived in reasonable time.
The dress is true to size and made well in great fabric. It is very stylish and I got lots of compliments.I am a size UK 18 and I was amazed at the fit.
They were both very thin material, and I thought they were Jean shorts, not cut off leggings
The top fits perfectly and just love rhe bottoms!
The bathing suit is great for playing a little rough in water. Nothing comes loose or falls apart.
Easy navigation, quality product and previous purchases have always been as expected
Service was fast, product fits great, love it! A little upsetting that they state No returns, so be sure you choose your product carefully.
I received an email saying my item was available for purchase and I ordered it. Next I get an email saying that my order was cancelled. I'm disappointed.
I love my swimsuits and the quality is great! One of them was too large and i found it difficult to return because you can't talk to anyone by phone. I emailed them but no one emailed me back. Definitely needs better customer service options.
Everything about this suit was wonderful except the bra portion. Very much to small o er all, Everything else is absolutely wonderful. Couldn't even get the bra portion on my shoulders. 38C bra, nothing special. 59 years old all natural, no implants. Couldn't get it on with help. I'm thinking it must be missized. Need an XL in the bra. Fits perfectly otherwise.
I was very happy with my swimsuit and bottom. It was great to have so many choices. I was also happy with the help from Customer Service.
The delivery was on time and the items are looking good.
Easy order and discounts. Shipping didn't take too long. Quality of product is good.
I just love this website, I have ordered swimsuits from here before and love them, they fit true to size and hold up really well.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: We have been providing free shipping and high quality products all over the world. Some customers may not like them, but they have right to return and get a refund. Meanwhile, there are many bad reviews not written by real customers, but fraud competitors. We really despise it.
Answer: Please don't waste your time! It is not suppose to be that some people just so "happen" to have a good experience. Trust me this company is horrible and you will regret it immensely. They send cheap fake knockoff of their items and the pictures on the site are stolen. Don't read the fake positive reviews. I ordered from here and I was extremely disappointed and angry. I want to spare you that experiment
Answer: Our size is Asian size and runs small for western size, you can choose 1-2 up More information, pls check our size chart
Answer: I wouldn't order anything from that site. But it's at your own risk
Answer: Sizing is very inconsistent and clothing looks nothing like the Pics. Do NOT buy
Answer: I wouldn't waste your money. Took forever to get the dress and once we got it, it was poor quality and not what was pictured on website. Finally got them to agree to refund money if I returned dress. Went to post office to ship back and found out it was going to cost almost $15 to send back with no guarantee I would get my full refund. I opted to keep the dress so I wouldn't be out more money. Maybe I can use for dish rag! Lesson learned! Will never order through them again.
Answer: Thanks for your feedback. We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose its not much expensive. After we get the return package, 100% refund will be issued. Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from sitejabber. Best Regards,
Answer: I wouldn't waste your money. Nothing that you order looks as good as in pictures and the quality of the material is cheap and thin.
Answer: I was lucky in the sense that my "clothes" arrived in a relatively short amount of time. However, it is important to note that the clothes were so unlike what I purchased and so cheaply constructed that I used one piece to dust with (literally) and immediately stuck the other in a bag of clothes to donate. So unfortunately waiting for your items to arrive may be the least of your worries. Good luck!
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