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Rotita

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,465
value
1,407
shipping
1,420
returns
1,307
quality
1,394

We monitor reviews for authenticity

New Jersey
1 review
0 helpful votes
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Love the purchase
May 31, 2023

Love the prompt time it came faster than I expected

Date of experience: May 31, 2023
Maryland
2 reviews
0 helpful votes
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Disappointed
June 30, 2023

On May 16th I ordered some dresses from Rotitia. On the website the dresses were nice. However when I received the dresses they looked totally different from the way they looked on the website. I felt like I was ripped off. The sizes were off. I ordered a 1X and a 2X. The 1X is too big and the 2X fits lose. The patterns of the dresses doesn't look like what was displayed on the website. I am very disappointed!

Date of experience: May 31, 2023
Michigan
1 review
0 helpful votes
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Sizing incorrect
June 30, 2023

Ordered three blouses in a large, which I always wear, and after receiving them they would barely qualify for a medium. Wrote to company and received a reply that they could refund PARTIAL payment. I wrote back and asked if they could just send same blouses in an X-large and never received a reply.

Do not order from this company as they do not back up their merchandise.

Date of experience: May 31, 2023
Canada
1 review
0 helpful votes
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Excellent product
May 31, 2023

The bathing suit I bought was well made and it fit very well true to size. I received it quite just love it.

Date of experience: May 31, 2023
Tennessee
1 review
0 helpful votes
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Love it!
May 31, 2023

I love Rotita! Everything I have ever ordered from Rotita has fit perfectly and is of great quality. Very cute bathing suits and clothes, I can't say enough good things about them.

Date of experience: May 31, 2023
Georgia
1 review
0 helpful votes
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Not Satisfied
June 30, 2023

I ordered two outfits. I got one the other one in process. I need my outfit. Please not satisfied right now I love ordering from you all. I do not understand why this one is taking so long. I would appreciate y'all with speed of processing.

Date of experience: May 31, 2023
GB
2 reviews
0 helpful votes
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Great dress
May 31, 2023

Very easy to order my dress and it arrived in reasonable time.
The dress is true to size and made well in great fabric. It is very stylish and I got lots of compliments.I am a size UK 18 and I was amazed at the fit.

Date of experience: May 31, 2023
GB
1 review
0 helpful votes
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Bolero top and shorts.
June 30, 2023

They were both very thin material, and I thought they were Jean shorts, not cut off leggings

Date of experience: May 31, 2023
Canada
1 review
0 helpful votes
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Beautiful for the beach!
May 29, 2023

The top fits perfectly and just love rhe bottoms!
The bathing suit is great for playing a little rough in water. Nothing comes loose or falls apart.

Date of experience: May 29, 2023
Virginia
1 review
0 helpful votes
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Recommend seller
May 29, 2023

Easy navigation, quality product and previous purchases have always been as expected

Date of experience: May 29, 2023
Ohio
1 review
0 helpful votes
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Great service, quality product
May 29, 2023

Service was fast, product fits great, love it! A little upsetting that they state No returns, so be sure you choose your product carefully.

Date of experience: May 29, 2023
New Jersey
2 reviews
0 helpful votes
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I'm still waiting on the things I bought from this company

Date of experience: May 28, 2023
Canada
1 review
0 helpful votes
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Not in stock
June 27, 2023

I received an email saying my item was available for purchase and I ordered it. Next I get an email saying that my order was cancelled. I'm disappointed.

Date of experience: May 28, 2023
Georgia
1 review
2 helpful votes
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Difficult returns
May 27, 2023

I love my swimsuits and the quality is great! One of them was too large and i found it difficult to return because you can't talk to anyone by phone. I emailed them but no one emailed me back. Definitely needs better customer service options.

Date of experience: May 27, 2023
Florida
1 review
0 helpful votes
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Bra portion of tankini
May 26, 2023

Everything about this suit was wonderful except the bra portion. Very much to small o er all, Everything else is absolutely wonderful. Couldn't even get the bra portion on my shoulders. 38C bra, nothing special. 59 years old all natural, no implants. Couldn't get it on with help. I'm thinking it must be missized. Need an XL in the bra. Fits perfectly otherwise.

Date of experience: May 26, 2023
Canada
1 review
0 helpful votes
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Perfect fit!.
May 26, 2023

Item was exactly the right size. It arrived in a timely manner!

Date of experience: May 26, 2023
North Carolina
1 review
0 helpful votes
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Very pleased!
May 25, 2023

I was very happy with my swimsuit and bottom. It was great to have so many choices. I was also happy with the help from Customer Service.

Date of experience: May 25, 2023
Canada
1 review
0 helpful votes
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Wow
May 25, 2023

The delivery was on time and the items are looking good.

Date of experience: May 25, 2023
Pennsylvania
1 review
0 helpful votes
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Overall a great experience!
May 24, 2023

Easy order and discounts. Shipping didn't take too long. Quality of product is good.

Date of experience: May 24, 2023
Alabama
1 review
0 helpful votes
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Completely Satisfied
May 24, 2023

I just love this website, I have ordered swimsuits from here before and love them, they fit true to size and hold up really well.

Date of experience: May 24, 2023