I placed an order on 4/3/16 for a bathing suite that I thought was super cute. While on their site, I saw a few other items that I thought were cute so I ordered them too, why not right? BIGGEST mistake ever! After the first day when I saw my order was still processing, I wrote them to ask when it will be shipped. Never got a reply. I started to research their reviews (which I should have done from the start-BIG mistake on my end) and decided I wanted to cancel the order. Their website says you can cancel within 24 hours and it will just cost you $3.00 an item for a return fee. After reading all these horror reviews I figured, well that's better then not getting my items at all, not getting any refund, or getting cheaply made clothes that don't fit. I emailed them another 3 times asking for a refund, and they never write back! Any reviews that show 5 stars are all scams! DO NOT ORDER FROM THIS SITE! This site should be taken down! Don't bother unless you want to just throw your money away! You mind as well donate your money to a charity and know you did a good deed!

I bought an outfit paid for it, received it 10 days later = GREAT. The outfit was very poor fit, I'm a size 8 and it was easily a 12. I raised a ticket to arrange a return.
Then my problems started.
The customer service team do not write clearly or correctly so it was hard to understand them. They told me they would send a credit for 60% of the purchase and I could sell my outfit online to get my money back!
From 8thh March to present dat 07/04 they have still not resolved my returns or refunded any goods!
If you value your money say a long way away from this web site!

I have placed and successfully received over 7 orders with Rotita. I love the quality & great value for money. The clothes I have purchased are beautiful, stylish, comfortable and sophisticated. Rotita has a very wide range of products to choose from. I have always had and received open communication with support staff, which results in satisfying resolutions. Excellent, helpful Feedback and photos from customers-giving honest information on sizes, colours and styles.

After receiving this item late, dealing with customer service was a nightmare. They wouldn't refund my money and continued to dispute this with me. The quality of the dress was awful and very cheap. It was completely see through. When I tried to give a review of one star, although they deserve no stars, it wouldn't go through. Go figure. This company is a scam! I wish I would've read the reviews before throwing money out the window.

After seeing Rotita on my Facebook page, I purchased and paid for, via PayPal, $135 worth of items on March 25th, 2016. On April 5th, I attempted to check the status of my order (get tracking info) only to see that nothing has changed, my order has not been shipped! I sent an inquiry (ticket) via their website and so far, it's been 24 hours with no response other than an automated email generated stating they'll get back to me "as soon as they can".
After reading these reviews, I am extremely concerned that I made a big mistake by ordering from them! The good news is that since I ordered via PayPal, I can always contact them to handle this should a dispute arrise.

I wish I would have read the reviews before I made my purchase.
I revcd my clothes within 4 days, however the clothing looked nothing like the picture on their website. They were way too small. And they we very cheap and thrown together looking! I used paypal, who offered me a refund but I had to return the items." no problem RIGHT"? WRONG! The outfit cost me 64.46 and to ship it back to CHINA(where their located) would cost me 104.00! TF?! RIP OFF! Please do not buy anything from this website, please share this on all social media to let others know, I know I will! Not to mention there is no phone number to even call and complain to them!

For my order W**************, totaling $118.00, the clothes took three months to arrive, and when they did, it was a joke. Everything was miniature in size, the fabrics all felt like nylon or some similar product. They were all thin and flimsy. The jacket which looked to be rayon and have some weight to it but the reality was a flimsy and very wrinkled nylon that nobody would want to be seen dead in. This is just like Rosegal and Tobi and many others who are all based out of China and steal photos from legitimate websites, then make cheap knockoffs in miniature and expect that to pass for clothing that's actually worth wearing. I wish I had read the reviews here before ordering. SO pissed off. They offered to give me a 15% refund for an order over $100 that I can't do anything with but burn. I'm sure it will go up in flames in a second since it all seems to be made of plastic like "fabrics".

I ordered two jumpsuits from this site... they are both too small, VERY cheaply made and material not as listed. Rotita advertises under different company names as well (SO BE AWARE) This company is a complete fraud. They actually talked about these companies on the Today Show this morning. A big company in China making over 2 million selling crappy items. Trust me, if you order anything from this company, it will NOT look anything like the picture. I wish I would have done my research first before ordering anything from this site. I filed a claim with PayPal to receive my money back. Also, those "good" reviews are not from actual customers; I believe they hire people to try to make them look good. I also tried adding a comment on their FB page, but they removed it. Lol. They don't give a damn about their customers... they are busy STEALING our money with that crap they are selling. WE NEED TO STOP COMPANIES LIKE THIS AND PUT THEM OUT OF BUSINESS! I REALLY GIVE 0 STARS BUT I HAVE TO CHECK AT LEAST ONE STAR!