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Rotita

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,465
value
1,407
shipping
1,420
returns
1,307
quality
1,394

We monitor reviews for authenticity

Ireland
1 review
0 helpful votes
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Quick and Easy
March 1, 2024

Very quick delivery easy to use. Quality very good. Can't fault this site. Would recommend it to others.

Date of experience: February 29, 2024
Canada
1 review
0 helpful votes
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Satisfy
March 1, 2024

Ordered a jumpsuit but I ordered the wrong size and returned it. Cost me a lot to return it but I got a different size and it fits wonderful. I love it.

Date of experience: February 29, 2024
Virginia
1 review
0 helpful votes
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Great company
February 28, 2024
Updated review

I have been extremely satisfied with every item purchased so far. The quality is awesome for the price.

Date of experience: February 28, 2024

Awesome
January 3, 2024
Previous review

Rotita clothes are awesome. The material, style and service from them are top notch.

Date of experience: January 3, 2024

Courtesy
July 24, 2023
Previous review

The company sends you an email so you can confirm that you received your shipment. I like this courtesy.

Date of experience: July 24, 2023
Tennessee
1 review
0 helpful votes
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Love this site. Had great experience with everything I have ordered. Shipping is a little slow but overall great!

Date of experience: February 28, 2024
Ireland
1 review
0 helpful votes
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Easy online shopping
February 22, 2024

Lots of dress choices. I liked the fit and quality of the four dresses I ordered, dress sizes do come up slightly larger than normal UK size. Returns process could have been easier ie to have a returns label with each order delivery note

Date of experience: February 22, 2024
Texas
1 review
0 helpful votes
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I love shopping here, I have purchased many bathing suits, dresses, and shorts. Everything fit perfect and the quality is great.

Date of experience: February 22, 2024
Florida
1 review
0 helpful votes
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Shipping nightmare
March 3, 2024

I asked for items to be shipped to my Florida residence and instead it was sent to my Pennsylvania residence and got lost in the mail. It has not been forwarded to Florida after many attempts to deliver in PA.

Date of experience: February 22, 2024
Pennsylvania
1 review
0 helpful votes
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Love this blouse
February 22, 2024

Blouse is just as it looked in the picture and the fabric is beautiful

Date of experience: February 22, 2024
Canada
1 review
0 helpful votes
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Prompt delivery and good quality
February 21, 2024

I was pleasantly surprised by the quick delivery, the quality of my purchase and the fit.

Date of experience: February 21, 2024
GB
2 reviews
0 helpful votes
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Attractive buy
February 9, 2024

I am pleased with the fit and the colour scheme. A lovely gift.

Date of experience: February 9, 2024
Canada
2 reviews
0 helpful votes
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Pleasantly surprised!
February 5, 2024

I ordered some formal wear, and I absolutely loved all of the pieces! I was really surprised that the quality for the price. I've already placed two more orders!

Date of experience: February 5, 2024
Australia
1 review
0 helpful votes
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Swimmers
February 5, 2024

These are the second pair of swimmers I have bought from Rotita and I love them. The colour matches the colour in the photo and I would say they are true to size. Good quality material used. Love how they look on my body, I feel great in them 😁

Date of experience: February 5, 2024
GB
1 review
0 helpful votes
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Shopping experience
February 5, 2024

My order was sent on time and the goods were of expected quality

Date of experience: February 4, 2024
Canada
1 review
0 helpful votes
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I like your products
February 1, 2024

I like the quality of Rotita items and generally fit true to your size. I had to return an item and pay $20 for the return. I don't think this is right and will be limiting my purchases in the future.

Date of experience: February 1, 2024
Oklahoma
1 review
0 helpful votes
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Return of swimsuit.
January 30, 2024

The swimsuit was not what I expected. It had a sheer bottom that I didn't realize from the picture. I returned it. The return was easy, but I only got about half of my money back. Apparently the item was on sale when I returned it, so I only got the sale price. They also took out money for shipping which I was aware was going to happen. That resulted in about half of the original money I had spent for the swimsuit.

Date of experience: January 29, 2024
Australia
1 review
0 helpful votes
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Deceptive
February 5, 2024

Put discount code in then go to PayPal only to find that GST wasn't included in advertised price then get charged more than original price even after "discount"

Date of experience: January 29, 2024
Massachusetts
1 review
0 helpful votes
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The sizes run true, and the clothes are all beautiful. The checout is easy to navigate, and the pricesaee fantastically affordable.

Date of experience: January 29, 2024
Canada
1 review
0 helpful votes
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Beautiful
January 28, 2024

The quality is very nice, the colours are beautiful, it fits perfectly according to chart. The price is very reasonable.

Date of experience: January 28, 2024
Canada
4 reviews
0 helpful votes
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Veste chaude multicolore
January 26, 2024

Bien reçue, me fait très bien, la grandeur est bonne. Merci.

Date of experience: January 26, 2024
Georgia
1 review
0 helpful votes
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Great service!
January 23, 2024

A 👗 dress I had ordered was out of stock. Instead of getting a refund I ordered another beautiful dress. There was a credit discount and a Bonus coupon applied to my purchase! 😁

Date of experience: January 23, 2024