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Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
















The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
This summary is generated by AI, based on text from customer reviews
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Satisfaite de la qualité du vêtement que j'ai commandé. Cependant, le délai de livraison est beaucoup trop long, presque deux mois... Je ne suis pas très encouragée à commander de nouveau.
I really love all my choices I gotten a lot of compliments on my dresses, love the swimwear
No problems what so ever. Found that ordering from this outlet was very easy, straight forward and accurate.
I ordered 1 dress which arrived, it was nice but too small so returned it and asked for a larger size to be sent I sent the 3.99 like requested but havent received any emails or information when the exchange will be coming.
Una sperienza di acquisto on line molto sodisfacente. Le tabelle taglie sono molto chiare, gli articoli molto dettagliati.
Gli abiti sono arrivati veloci, la qualità è ottima
Items purchased good quality at reasonable price and website well presented & easy to search.
The items are nice and the customer service is good and pleasant. Service is efficient.
Bought 2 shirts, love them both. Good quality and good price. Pretty true to size.
I ordered for the first time, hoping that things would go well. I was very pleased with my dress when it arrived. It was a very easy experience.
I ordered a tankini bathing suit top previous to my last order & it went with me on vacation. It was the most comfortable bathing suit I've had in many years. I recently ordered another tankini set & another tankini top. The fit was fantastic (which is not easy on a top heavy person). All pieces feel great. The colors were very vibrant. I'm a senior citizen & the bathing suit pieces made me feel great!
I received the following insipid note from Rotita
"We are very sorry that our product did not meet your satisfaction. Can we return 15% store credit of this item as compensation? You can choose items of different size for top and bottom in the below link."
My response:
LOL! 15% store credit?! What a bargain FOR YOU!
No thank you. I don't want anything from you. Who would want to order something else that isn't going to fit?! I'm good. There are a lot of stores out there that ARE true to size. I'll stick with them
Their following response:
"Sorry for the trouble, we have unsubscribed your email for you. If there is still any inquiry, please feel free to reply and I will be always here to help.
Or If you don't have other inquiries, would you please click here T*******xxxx to close this ticket.
Best Wishes!."
I tried to contact them to tell them their 15% reimbursement was even more ridiculous than their clothing sizes but of corse could not get through
I tried to contact them as I was inundated with emails from them multiple times daily to buy more & I hadn't received my first order. I tried to tell them I wanted to receive my order before submitting another but I got "NoReply" emails from them. I also received an email from them asking me if I still wanted my order! Of course I couldn't respond to that either! I plan on keeping it because it's the easiest thing to do but I have no intentions of buying anything else. The quality of the fabric is mediocre & the fit is not true to size. I take US size Small. I looked at their chart & saw their measurements & ordered Medium. The top was too small & the bottom too big! I'll wear it to my pool alone, NOT to the beach!
Loved all the items in my order. Just what I'd assumed they would be like - perfect
Great quality products that arrived within 7-10 days. Exchange process was easy and free.
Order was easy and received clothing timely. Fit was great.
Processing wait time is way too long. Still waiting on product from order date in January.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: We have been providing free shipping and high quality products all over the world. Some customers may not like them, but they have right to return and get a refund. Meanwhile, there are many bad reviews not written by real customers, but fraud competitors. We really despise it.
Answer: Please don't waste your time! It is not suppose to be that some people just so "happen" to have a good experience. Trust me this company is horrible and you will regret it immensely. They send cheap fake knockoff of their items and the pictures on the site are stolen. Don't read the fake positive reviews. I ordered from here and I was extremely disappointed and angry. I want to spare you that experiment
Answer: Our size is Asian size and runs small for western size, you can choose 1-2 up More information, pls check our size chart
Answer: I wouldn't order anything from that site. But it's at your own risk
Answer: Sizing is very inconsistent and clothing looks nothing like the Pics. Do NOT buy
Answer: I wouldn't waste your money. Took forever to get the dress and once we got it, it was poor quality and not what was pictured on website. Finally got them to agree to refund money if I returned dress. Went to post office to ship back and found out it was going to cost almost $15 to send back with no guarantee I would get my full refund. I opted to keep the dress so I wouldn't be out more money. Maybe I can use for dish rag! Lesson learned! Will never order through them again.
Answer: Thanks for your feedback. We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose its not much expensive. After we get the return package, 100% refund will be issued. Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from sitejabber. Best Regards,
Answer: I wouldn't waste your money. Nothing that you order looks as good as in pictures and the quality of the material is cheap and thin.
Answer: I was lucky in the sense that my "clothes" arrived in a relatively short amount of time. However, it is important to note that the clothes were so unlike what I purchased and so cheaply constructed that I used one piece to dust with (literally) and immediately stuck the other in a bag of clothes to donate. So unfortunately waiting for your items to arrive may be the least of your worries. Good luck!
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