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RotitaReviews 10,492

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,465
value
1,407
shipping
1,420
returns
1,307
quality
1,394
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Ireland
1 review
0 helpful votes
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Swimwear
May 24, 2024

Excellent service, fast delivery,easy to order and beautiful colours

Date of experience: May 24, 2024
Pennsylvania
2 reviews
0 helpful votes
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Very Nice!
May 23, 2024
Updated review

The women's tops I ordered are very light, colors are beautiful, and fit is true to size. Shipping took quite a while, but I was very satisfied with the products.

Date of experience: May 23, 2024

Very happy with purchase procedures and returns
April 13, 2024
Previous review

I love looking thru all of the clothing on Rotita - the clothing is very unique, clean cut and fresh looking. I was happy with my purchase of women's blouses; the sizing was true to size, the colors were beautiful, and the shipping was fast. I also like the return policy; returns are in the USA. I'm happy with my experience.

Date of experience: April 12, 2024
Virginia
1 review
0 helpful votes
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I word my bathing suits about 4 weeks in advance because I was going on vacation and when it got down to about a week left and my order was still in processing I contacted customer service which the online customer service form is not very easy to use. My older stayed in processing and then I was told one of my bathing suits was not available and I could pick another one or they could go ahead and ship the other two however why didn't they tell me that 3 weeks earlier. I told him I needed them by a certain date they said they would expedite them and then even after I pick that second bathing suit exchange it took another 2 weeks to receive the bathing suits in which I received them the day after I got back from my vacation. Very poor communication in my opinion.

Date of experience: May 14, 2024
Canada
1 review
0 helpful votes
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Closet Satisfaction
May 11, 2024

The only difficulty I find in ordering is determining the correct size, Other than than the white capris and one dress which were a little too roomy, the other dress and top were fine. I prefer too big rather than too small as it can be altered.
Clothes arrived within the time stated when I ordered.

Date of experience: May 11, 2024
Georgia
2 reviews
0 helpful votes
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I love my new swimsuit!
May 10, 2024

I received my swimsuit. It is so cute and the perfect fit. I will order from them again in the future. Also, great customer service.

Date of experience: May 10, 2024
Australia
1 review
0 helpful votes
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Dress
May 9, 2024

Very pleased with the dress, it looks exactly as it does on the web site, except it is a bit longer than shown. I used the sizing chart to get the right one to order and it was perfect. I would recommend everyone do this as the sizes are smaller than normal and if I had ordered my normal size it would not have fitted me. Very pleased with the seller.

Date of experience: May 9, 2024
New Hampshire
2 reviews
0 helpful votes
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Love the one piece suit, great fit, true to size and the colors are vibrant.

Date of experience: May 7, 2024
California
1 review
0 helpful votes
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Rotita shopping
May 7, 2024

I ordered a dress. I love it and it fits nicely. It did seem to take quite a while to ship. But once received, I was happy with my order.

Date of experience: May 7, 2024
Tennessee
1 review
0 helpful votes
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No problems
May 7, 2024

Good communication from start to finish letting me know when to expect my items if it was late or arriving earlier than expected when it arrived and if I received the correct items

Date of experience: May 7, 2024
Puerto Rico
1 review
0 helpful votes
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My experience was very good. Excellent service. Thanks

Date of experience: May 5, 2024
GB
1 review
0 helpful votes
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Long time coming
May 5, 2024

I knew when I ordered the item that it maybe a wait, but 4 weeks, but when it arrived the value for money eas exceptional

Date of experience: May 5, 2024
California
1 review
0 helpful votes
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Very nice products
April 28, 2024

The clothing items are nice, and look just as they did in the photos. The shipping did take longer than I had hoped, though.

Date of experience: April 28, 2024
Bulgaria
3 reviews
0 helpful votes
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Bad customer support
April 26, 2024

I just dissapointed. Support was inactive, package was delayed for two weeks, and quality is just... not worth it

Date of experience: April 26, 2024
California
1 review
1 helpful vote
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Swimdress
April 25, 2024

I bought a swim dress, super cute. Rcvd the suit and the color was a washed out version of what is shown on line. The hot pink was more like a putrid faded pink orange, so disappointed as I was taking it on vacation real soon. Trying to get customer service to help has become a merry go round nightmare...I keep getting Brinda, an on line chat rep, who has made numerouse promises to resolve w no results, ticket #s and even abandoned my chat twice in one day. They can not guarantee the color issue will be resolved, if I asked for a replacement. All Im asking at this point, is a full refund with no return fee charged to me, as the reason for return is an error on the part of Rotita. Cant reach anyone...my order# and images below are proof enough of purchase without disclosing more personal info

Date of experience: April 24, 2024
Canada
1 review
0 helpful votes
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I accidentally added a duplicate order. They caught it, told me about it and deleted the duplicate order. Then I received credit for the 2nd one. Thank you Rotita!

Date of experience: April 23, 2024
Massachusetts
1 review
0 helpful votes
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Fantastic Very Pleased
April 21, 2024

Lovely swim wear, great quality and fantastic customer service

Date of experience: April 21, 2024
Ohio
4 reviews
0 helpful votes
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New summer suits
April 21, 2024

I was ready for new suits! The colors are so bright and cheerful!

Date of experience: April 21, 2024
Canada
1 review
0 helpful votes
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Rotita Rocks!
April 20, 2024

I always find exactly what I want at great prices.

Date of experience: April 19, 2024
Tennessee
1 review
0 helpful votes
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First time
April 16, 2024

Everything is as described good quality, great prices fast shipping

Date of experience: April 16, 2024
Canada
1 review
0 helpful votes
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Beau vêtement
April 16, 2024

Satisfaite de la qualité du vêtement que j'ai commandé. Cependant, le délai de livraison est beaucoup trop long, presque deux mois... Je ne suis pas très encouragée à commander de nouveau.

Date of experience: April 16, 2024