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Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
















The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
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Excellent service, fast delivery,easy to order and beautiful colours
The women's tops I ordered are very light, colors are beautiful, and fit is true to size. Shipping took quite a while, but I was very satisfied with the products.
I love looking thru all of the clothing on Rotita - the clothing is very unique, clean cut and fresh looking. I was happy with my purchase of women's blouses; the sizing was true to size, the colors were beautiful, and the shipping was fast. I also like the return policy; returns are in the USA. I'm happy with my experience.
I word my bathing suits about 4 weeks in advance because I was going on vacation and when it got down to about a week left and my order was still in processing I contacted customer service which the online customer service form is not very easy to use. My older stayed in processing and then I was told one of my bathing suits was not available and I could pick another one or they could go ahead and ship the other two however why didn't they tell me that 3 weeks earlier. I told him I needed them by a certain date they said they would expedite them and then even after I pick that second bathing suit exchange it took another 2 weeks to receive the bathing suits in which I received them the day after I got back from my vacation. Very poor communication in my opinion.
The only difficulty I find in ordering is determining the correct size, Other than than the white capris and one dress which were a little too roomy, the other dress and top were fine. I prefer too big rather than too small as it can be altered.
Clothes arrived within the time stated when I ordered.
I received my swimsuit. It is so cute and the perfect fit. I will order from them again in the future. Also, great customer service.
Very pleased with the dress, it looks exactly as it does on the web site, except it is a bit longer than shown. I used the sizing chart to get the right one to order and it was perfect. I would recommend everyone do this as the sizes are smaller than normal and if I had ordered my normal size it would not have fitted me. Very pleased with the seller.
Love the one piece suit, great fit, true to size and the colors are vibrant.
I ordered a dress. I love it and it fits nicely. It did seem to take quite a while to ship. But once received, I was happy with my order.
Good communication from start to finish letting me know when to expect my items if it was late or arriving earlier than expected when it arrived and if I received the correct items
My experience was very good. Excellent service. Thanks
I knew when I ordered the item that it maybe a wait, but 4 weeks, but when it arrived the value for money eas exceptional
The clothing items are nice, and look just as they did in the photos. The shipping did take longer than I had hoped, though.
I just dissapointed. Support was inactive, package was delayed for two weeks, and quality is just... not worth it
I bought a swim dress, super cute. Rcvd the suit and the color was a washed out version of what is shown on line. The hot pink was more like a putrid faded pink orange, so disappointed as I was taking it on vacation real soon. Trying to get customer service to help has become a merry go round nightmare...I keep getting Brinda, an on line chat rep, who has made numerouse promises to resolve w no results, ticket #s and even abandoned my chat twice in one day. They can not guarantee the color issue will be resolved, if I asked for a replacement. All Im asking at this point, is a full refund with no return fee charged to me, as the reason for return is an error on the part of Rotita. Cant reach anyone...my order# and images below are proof enough of purchase without disclosing more personal info
Lovely swim wear, great quality and fantastic customer service
Satisfaite de la qualité du vêtement que j'ai commandé. Cependant, le délai de livraison est beaucoup trop long, presque deux mois... Je ne suis pas très encouragée à commander de nouveau.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: We have been providing free shipping and high quality products all over the world. Some customers may not like them, but they have right to return and get a refund. Meanwhile, there are many bad reviews not written by real customers, but fraud competitors. We really despise it.
Answer: Please don't waste your time! It is not suppose to be that some people just so "happen" to have a good experience. Trust me this company is horrible and you will regret it immensely. They send cheap fake knockoff of their items and the pictures on the site are stolen. Don't read the fake positive reviews. I ordered from here and I was extremely disappointed and angry. I want to spare you that experiment
Answer: Our size is Asian size and runs small for western size, you can choose 1-2 up More information, pls check our size chart
Answer: I wouldn't order anything from that site. But it's at your own risk
Answer: Sizing is very inconsistent and clothing looks nothing like the Pics. Do NOT buy
Answer: I wouldn't waste your money. Took forever to get the dress and once we got it, it was poor quality and not what was pictured on website. Finally got them to agree to refund money if I returned dress. Went to post office to ship back and found out it was going to cost almost $15 to send back with no guarantee I would get my full refund. I opted to keep the dress so I wouldn't be out more money. Maybe I can use for dish rag! Lesson learned! Will never order through them again.
Answer: Thanks for your feedback. We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose its not much expensive. After we get the return package, 100% refund will be issued. Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from sitejabber. Best Regards,
Answer: I wouldn't waste your money. Nothing that you order looks as good as in pictures and the quality of the material is cheap and thin.
Answer: I was lucky in the sense that my "clothes" arrived in a relatively short amount of time. However, it is important to note that the clothes were so unlike what I purchased and so cheaply constructed that I used one piece to dust with (literally) and immediately stuck the other in a bag of clothes to donate. So unfortunately waiting for your items to arrive may be the least of your worries. Good luck!
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