I ordered two tops. Each was just under &30.00. Very cheap quality. I ordered medium size but one of them fit like a extra Large and it was very baggy in the front. LilIGal boasts that they have easy returns. LET ME TELL YOU-THEIR RETURNS PROCESS IS NEARLY IMPOSSIBLE! On their website It would not allow me to scroll down the page far enough to click the box to request a Verification code from them for my "easy" return. There was no customer service phone number to call. I emailed them all my personal information along with my order number and item to return number. It has been a week and I still have not heard anything from them via phone, text or E-mail. Please don't order anything from this fraudulent company. You will be sorry.

I wish I had read these reviews first. I know sometimes folks put in bad reviews for little things which the company had no control over, but Rotita just all out lies... although the designs are beautiful (that is how they sucker you in) the material and sewing is of poor quality. Also in terms of sizes, they are not what they state. For example, my size is XL and according to the size chart, I could have ordered XL or XXL, (which I did) when I tried on the dress, it was actually 2 sizes to small. In terms of their return policy, don't bother. I wanted a refund on.my dress, and they offered me 50% of what I paid and I could keep a dress that didn't fit. When I requested another size, they then offered me 80% of what I paid. They are a scam. I wish Facebook and every other social media that promotes them, would truely look into their quality of material/service before agreeing to promote them... I really wish I could give them a ZERO STAR but one star is the only way I could put the review in

Bought 2 bathing suits, Saw sizes run small, so I ordered 1 size larger. The suits were huge. One had attached skirt that went below my knees.The other wasn't even what I ordered. To return they said I had to send a picture of what I ordered which I did. They said I would have to pay return shipping to China. And they would offer me 1/2 off the price if I kept them. Didn't want the hassle so I accepted and just through them in the trash. Figured I learned my lesson.

It took a month to receive my order but they charged me the day I ordered. The items arrived balled up in tiny little plastic bags. The quality is the lowest of low but once I realized they are in China I understood why. The apparel is ill fitting and definitely not made for anyone under 5'4". The return process is a hassle, their website freezes up and they try to convince you to keep it by offering it to you half price even when you tell them the products don't fit. You have to keep going back and forth with them to get a return approval and you will have to pay to ship it back.

DO NOT BUY FROM THEM! Kiss your $$ goodbye. It's a shame you can't give zero stars. I made a purchase on May 11 2018. It was (according to them!) supposed to be shipped in two weeks. On June 15 2018 the Rotita account still showed it had not shipped. I disputed the payment. Magically shortly after I disputed the charge the Rotita account said it had been shipped. BS. I never received it. Fast forward to my credit card co. Said Rotita provided some sort of "documentation" to my credit card company to dispute my dispute. I still have never seen a package from them. SCAM. No doubt the positive reviews are people they have hired to submit.

Ordered 2 items and had 1 item in wish list. As soon as we paid with PayPal the system showed a picture of the ordered items including the wish list item and a blouse that was not the one I ordered. Only one item was correct. I tried to cancel immediately but the system wouldn't work. I tried again the next day and nothing worked. Tried next day and the same thing happened. After receiving items I tried to return them and the system wouldn't work. I tried using multiple browsers. Wish 0 stars was an option

Ordered a cute suit (in their picture anyway) and received something very different. It vaguely (emphasis on VAGUELY) resembled the suit I ordered, but smelled like gasoline and was about 4 sizes too small. I asked for a return, as what they sold me was utter trash, and was subject to a series of negotiations, where they claimed they were going to send me first 50%, then 80% of my money. From what I have read on this site, very few people get refunded directly from Rotita! I opened a Paypal discussion (not a full on dispute) and was told that I would NOT get my refund unless I closed the dispute. ***Red flag warning*** I never escalated from a discussion to a dispute and try as I might, they refused to acknowledge this! Once I closed my discussion, my right to ever escalate to a dispute was GONE. They told me I had the option to return it, but a $25 mailing fee for a $30 suit seems hardly worth the trouble and that's what they are banking on. Most reviews on sitejabber say a refund was never processed despite mailing the clothing back! So beware if you go this route.
So on to my bank credit card, Chase, to dispute the smelly suit! They gave me a temporary credit and are now waiting to hear Rotita's side of the story. I fully expect them to use the picture I uploaded to their "resolution" center against me, claiming I said the suit was completely different. Well, it's obvious that it's not exactly the same, but there's just no good way to capture the smell of gasoline or the wrong size or cheap material in a picture that was sent to show these qualities. ***Red flag #2***Don't ever send them a picture. They know you were sent garbage. This is to prove that you were sent something vaguely similar and hopefully your bank won't notice.
In summation, I think this is a very well thought out scam, so kudos to you folks at Rotita for coming up with a no-win situation for returns and refunds. I hope karma pays you back richly. To all potential buyers, you've been warned!