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RotitaReviews 10,492

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,465
value
1,407
shipping
1,420
returns
1,307
quality
1,394
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GB
1 review
0 helpful votes
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Debs reviews
June 19, 2024

Aĺl very positive
From ordering to delivery
Products were good quality
Returns was straightforward

Date of experience: June 19, 2024
Canada
1 review
0 helpful votes
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Lightweight
June 19, 2024
Updated review

I adore the unique print on this t-shirt. It adds a fun and playful touch to my outfit. The material is also lightweight and breathable, perfect for warmer days.

Date of experience: June 18, 2024

Tshirt
June 6, 2024
Previous review

I appreciate the ethical and sustainable practices of this brand. It's a bonus knowing these T-shirts are responsibly made

Date of experience: June 5, 2024
Canada
2 reviews
3 helpful votes
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Very flattering
June 17, 2024

It's true to size. I did have to do a small alteration for the bathing suit to fit my behind, but that's my body and not the bathing suit. I do wish the pads inside the bathing suit did'nt move around so much though

Date of experience: June 17, 2024
Canada
1 review
0 helpful votes
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Yellow 2 pieces bathing suit
June 14, 2024
Updated review

It was very nice, the colors were great and perfect. The size too was great and perfect. Thank you.

Date of experience: June 14, 2024

Beautiful bathing suit, fits like a glove.
January 25, 2024
Previous review

Beautiful colors, I will order others from Rotita, Thank you.

Date of experience: January 25, 2024

Dress bathing suit black and white
March 31, 2022
Previous review

Excellent. Thanks. I love your goods and if I had money I would buy more. I am still waiting for the dress bathing suit fuschia and black that you will notify me when you have it.

Date of experience: March 31, 2022
Florida
1 review
1 helpful vote
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Return policy is awful
June 14, 2024

I received two beautiful swimsuits from Rotita and then ordered $300 worth of clothing. They did not fit comfortably and I returned most of them. I kept one shirt and one Capri. They were not worn other than to try on, not washed and most returned in original packages. As I was waiting to receive my entire order the first were on hangars. Upon return I was told one of them had an odor. Why one? Therefore I was not to receive a refund but a $10 certificate. I am still waiting to see how many other complaints and penalties they will impose on the remaining returns. I will not order more clothing from them EVER. Swimsuits yes. Of course I was charged shipping to return.

Date of experience: June 14, 2024
Canada
1 review
0 helpful votes
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Very good clothing
June 6, 2024

I'm thrilled with the length of this t-shirt. It's not too short or too long, just perfect for a flattering look. It pairs well with jeans, skirts, and shorts.

Date of experience: June 5, 2024
Canada
1 review
0 helpful votes
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Good brand
June 6, 2024

The sizing guide provided by the brand was accurate, and the T-shirts fit me perfectly. No need for returns or exchanges.

Date of experience: June 5, 2024
Canada
1 review
0 helpful votes
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Everything is best
June 6, 2024

The seller's attention to logistics was evident in the prompt delivery of this women's clothing order. I appreciate their commitment to ensuring a smooth and efficient process.

Date of experience: June 5, 2024
New York
1 review
0 helpful votes
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Excellent
June 6, 2024

The customer service provided by this women's sweater brand is exceptional. They promptly answered my questions and provided helpful guidance in choosing the right size.

Date of experience: June 5, 2024
Pennsylvania
2 reviews
0 helpful votes
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Excellent
June 4, 2024

Exactly what I ordered. Dress fit like a glove. I ordered a smaller size than normal.

Date of experience: June 4, 2024
Florida
2 reviews
0 helpful votes
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Plus size
June 4, 2024

Wished the products would have come sooner but love the swimsuits. Plus sizes in stores are ugly and old lady looking. Yours are amazing and fun

Date of experience: June 4, 2024
Italy
1 review
0 helpful votes
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Blusa
June 2, 2024

Ho collaborato con il brand e i loro capi sono di ottima qualità.
Per quanto riguarda il servizio è di ottima gentilezza e disponibilità

Date of experience: June 2, 2024
GB
1 review
0 helpful votes
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The delivery took too long
May 29, 2024

Preparation to delivery took too long for me. At a point in time, l had to email for update after 4weeks of placing the orders. There was no messages or email communication from Rotita as to what was going on.

Date of experience: May 29, 2024
Minnesota
1 review
0 helpful votes
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ROTITA WAS A GOOD CHOICE
May 29, 2024

I was very satisfied with my choice of purchase and
Affordable cost of purchase.

Date of experience: May 29, 2024
Florida
1 review
0 helpful votes
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Excellent product and service
May 26, 2024

I was pleasantly surprised when I got my bathing suit, great quality and fit.

Date of experience: May 26, 2024
Ireland
1 review
0 helpful votes
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Swimwear
May 24, 2024

Excellent service, fast delivery,easy to order and beautiful colours

Date of experience: May 24, 2024
Pennsylvania
2 reviews
0 helpful votes
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Very Nice!
May 23, 2024
Updated review

The women's tops I ordered are very light, colors are beautiful, and fit is true to size. Shipping took quite a while, but I was very satisfied with the products.

Date of experience: May 23, 2024

Very happy with purchase procedures and returns
April 13, 2024
Previous review

I love looking thru all of the clothing on Rotita - the clothing is very unique, clean cut and fresh looking. I was happy with my purchase of women's blouses; the sizing was true to size, the colors were beautiful, and the shipping was fast. I also like the return policy; returns are in the USA. I'm happy with my experience.

Date of experience: April 12, 2024
Virginia
1 review
0 helpful votes
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I word my bathing suits about 4 weeks in advance because I was going on vacation and when it got down to about a week left and my order was still in processing I contacted customer service which the online customer service form is not very easy to use. My older stayed in processing and then I was told one of my bathing suits was not available and I could pick another one or they could go ahead and ship the other two however why didn't they tell me that 3 weeks earlier. I told him I needed them by a certain date they said they would expedite them and then even after I pick that second bathing suit exchange it took another 2 weeks to receive the bathing suits in which I received them the day after I got back from my vacation. Very poor communication in my opinion.

Date of experience: May 14, 2024
Canada
1 review
0 helpful votes
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Closet Satisfaction
May 11, 2024

The only difficulty I find in ordering is determining the correct size, Other than than the white capris and one dress which were a little too roomy, the other dress and top were fine. I prefer too big rather than too small as it can be altered.
Clothes arrived within the time stated when I ordered.

Date of experience: May 11, 2024
Georgia
2 reviews
0 helpful votes
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I love my new swimsuit!
May 10, 2024

I received my swimsuit. It is so cute and the perfect fit. I will order from them again in the future. Also, great customer service.

Date of experience: May 10, 2024