Customer Service does NOT return messages. Clothes are very cheap and poorly made, bad fitting, and not what the pictures look like at all. I'm so disappointed in my non-returnable ugly purchase.

This Company is a scam. Ordered 2 shirts, never received my order, they debited account through PayPal, did a little research the phone number and email address are fraudulent. Wish I had done my homework before ordering.

I bought 3 items, returned 2 asking for larger sizes, they scammed me, they received my 2 items back, stating 1 was worn, neither items where worn, it's the quality of the fabric. Items ship from China, these guys are crooks, DON'T BUY ANYTHING FORM THEM. I've not received larger sizes, they kept the items and kept my money, no returns & it's been over 2 months. I've disputed on their website waiting to hear.

I ordered a bathing suit for my daughter a little over a week ago and it's STILL sitting in Shanghai! It hasn't even left the country yet!

I ordered 3 dresses paid over $100. A friend told me about the bad reviews and I tried to cancel all dresses the same day and sent an email they never answered me back. So i called rotita USA refund helpline *******181 and finally received my full refund of 3 dresses

This company will scam you if you try to return your item. I bought a bathing suit and had to return it, as it did not fit. It was confirmed by USPS that the items were returned, but the company will not refund me. I see that others have the same complaint. STAY AWAY!
I SHOULD HAVE READ THE REVIEWS BEFORE ORDERING!

USA photos used, items don't look as pictures, shipping forever, not use don't disclose, can't ship back makes impossible. Shop in use don't waste your time on over priced not as, shown.

DO NOT ORDER FROM LILIGAL. You cannot return an item. They make it impossible. I ordered a shirt. Way too small to size. Cheap material. My worst purchase ever. They won't be around long. STAY AWAY! Do not deserve one star. Should be minus 10.

I was so disappointed in this sight. I ordered a few Holiday shirts In October of last year, I did not get them until AFTER Christmas! The whole point was to have a few cute items to wear BEFORE Christmas... They were very unhelpful and when I finally received my items, they were cute, fit was great... But now I have to wait until the end of this year to wear them! Forget it! Takes way to long...

I return my items and it was received by an agent. When I checked to see when my refund would be processed I got a generic response. I figured I'll give it some time to process but ironically not until I live chatted a few moments ago that the agent issued a refund.

When I ordered my swim suit from Rotita it offered 3-5 day shipping, I selected it as I had 9 days before my swim party. They took three days to process it and 8 days to ship it. Meanless to say, that was not the shipping I ordered and now they are refusing to refund my shipping costs, and the customer service is taking days in between answering my messages.
This is a horrible site and if I could give it a ZERO I would!

Unfortunately my daughter ordered two dresses from this website. The small was actually more of a medium to large. To return, you need to take a picture of the item. Then they send you a separate email with a link with the instructions and RMA. Then you need to return the item and pay for the postage (which was half the cost of the item). The materials are also of poor quality. Buyer beware.

I bought two dresses they fit fine but the material is cheapest material for that price is too much $ not worth it buying they nice folded that's why I give them 1 star

The product was not bad for the price but ill fitting for me. Trying to return it and get a refund was a joke. Several hoops to jump through including sending pictures as proof that you possessed the item. The process is very convoluted. If you can't/don't complete it they offer a 20% refund without the return hassle as an option! What a rip off! Steer clear of this company!

The quality is not always great for the fabric and /or fit. Not consistent. My wife has bought and worn some real cute tops but our of let's say 10 items we have purchased, 4 of them were never worn or given away.
Delivery is long.

Took forever to get my order and then when it didn't fit and had to return it. This was over a month ago and still haven't gotten my refund even though there were multiple emails back and forth with them. Now they are saying it's been 30 days since the purchase date and it's too late to refund me!