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Ross has a rating of 2.7 stars from 214 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Ross most frequently mention customer service and credit card. Ross ranks 8th among Department Store sites.
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I go to Ross to look around and almost always come out with a couple of bags of darling things.
I'm addicted to this store... name brands at great prices... you can't go wrong!
You will find about anything you want from fashion to things for the house (distinctive pieces) at absolutely fantastic prices.
I still love to shop here, but their lotions are way too watered down, and a lot of their designer brands look to cheap to be the real thing.
My 2 yo daughter stepped on one of their security pins near the cashier. Pin went thru shoes and into her foot.
Manager came and write up, then she said that a corporate will call me. 10 days later, none called even to check on my daughters condition. I had to call the store and manager declined. 30 min later, I get a call from rossstores.com a lady asking what I wanted? She claimed I had medical and that should cover it. Then she said I'm trying to blackmail them when I said its lawyer time. I know strategy is to push away the claim. Any help, can I sue and not pay a lawyer
Never know what you will find here. Love finding new stuff
I can usually find the perfect outfit at a reasonable price. Household items, as seen on tv, pet items, furniture, pictures, etc.
Loveeeee Ross store the best EVERYTHING I NEED FOR ME AND MY FAMILY I FIND IT AT ROSS, I being a faithful customer of Ross stores for more than 15 years
Great selection all sizes, just check the stitching
I am pleased with the clothing some of the time but sometimes I am disappointed with the selection. The clothes that I do purchase are quality.
Great if you can find anything store closesttome in clermont fl is always low on stock some aisles empty
I love the discounts on the designer bags. The staff seems friendly but always tired. Just saying.
This is my favorite store. Never have I found such great deals. Go there every chance I get.
Ross have lots of deals but their stores are usually messy and very slow at the register... I guess you really do get what you pay for.
Love the store friendly people and good prices on clothes
Need to put out more merchandise, not enough stock. A lot of shelves are empty or sparse.
Love this company
Quality and service
And HONESTY
Not like www.gilt.com or www.borderfree.com: thieves!
I love to shop at Ross! If you have not been there, you must give it a chance. They have your favorite brands and for sooo cheap! If you live in a large city... I've noticed they can get a little out of control... but in smaller towns it is great.
Answer: Well as soon as you walk in store they greet you with a smile and a thanks 4 choosing Rosses. I have never had any issues with returns and customer service easy to find and eager to please.
Answer: Legit! I shop there all the time. Its like Burlington coat factory but better prices. Where people with small funds can keep up with today trends designer names without breaking the bank.
Answer: Yes many famous brands all shapes and sizes. From guess to michael kors. And prices for any budget.
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