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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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The earrings and bracelet arrived in beautiful bags and boxes. They look wonderful but they are a gift for my daughters birthday next weekend. Fingers crossed she likes them.
You had exactly what I was looking for.
I ordered small hoop earrings. One of the two was slightly damaged. Stones were kind of disappointing, dull.
Would have liked to apply featured discount (first time buy). Misleading
Description of ring was good & pictures were just as I received, Shipping was FAST. Always wanted a signet. VERY HAPPY w/this one!
Bought as a gift for August birthday so not opened yet since I also ordered gift wrapping
Great experience ordering online pearl necklace for my granddaughter who recently turned 16 years old. She loves her 14 carat gold necklace with cultured pearl.
Easy to order online and great product in jewelry.
Items purchased looked cheap so all but one were sent back. I have nothing further to add, even though I am required to have 50 characters. Which is ridiculous. Now you want to control the review too.
We always hope that you love the item you receive, but we know things can look and feel different in person, so we offer 30-day returns to make shopping from home easier.
I love your products, but with this necklace, I thought it was smooth silver beads. I still wear it, but I looked at it wrong.
You have beautiful jewelry, and you make it toooo easy to shop! TY!
I love the quality of the jewelry I purchased. I bought 18k over sterling bracelets and earrings and the quality is amazing.
Love the jewelry sold here and sale went very smooth.Will give as a gift.
Perfect. Ease of ordering and product was as described. No surprises!
Beautiful jewelry, excellent company.
Easy. All I know is that I saw the photo on Facebook and I clicked on it. From there on it was easy.
Lovely single monogram initial. Wish it was a bit larger. The gold is a very true gold color...not organey at all. Looks expensive.
Easy great prices. Fast delivery & elegant packaging. Excellent selection!
Beautiful bracelet great price! Can't wait to get it & put it on!
It was an easy process to order and it was delivered quickly.
Once again, I was more than satisfied with my purchases. The products at Ross-Simons are always as described and a good value. There are trend-y selections and time-tested products as well. My latest purchases were equally pleasing.
As above They won't send me blue sapphires. They said what you get is random
The prices are great but you also get what you pay for. Also customer service seems non existent
Providing excellent customer service is important to us; we are available by phone 24-7, at (800) 835-0919. All emails are responded to within 4 hours, and we can be reached via live chat as well. We see that you have started the return process using our easy online return processing. Private message sent.
The ring and earrings are pretty. I just don't do enough research to realize how really small they are in real life. Much smaller than I anticipated. I'll keep them, but not planning to order again.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We regret the issue with the earrings. This isn't typical nor the experience we want for you as our customer. Ross-Simons stands by the quality of all of our pieces, and we offer 30-day returns if you are not 100% satisfied.