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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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In spite of the problems with regard to delivery you're overnight order came through and it was a complete success and surprised my squeeze. Thank you for your help.
Easy ordering process, what I ordered I received. Product exceeded my expectations.
Easy website to peruse and payment forms simple.
The process was very functional, the shipping and packaging was exceptional, and the product is beyond compare
The perfect gift. Just what I was looking for. Quick and easy to navigate the site.
I prefer 14K and 18K gold but with the price of gold, I'm very happy to purchase earrings that are 10K gold from Ross Simons! Great quality! Great prices!
I asked for gift wrap but didn't get it. It was disappointing.
I had to return the tennis bracelet. The clasp and brackets didn't work and it was unwearable. Very inconvenient to have to ship back, plus it cost me $5 in shipping materials.
Easy to use website & checkout. Ring was exactly like the pics- perfect for me,!
Slow website today & didn't want to take my credit card.
I have bought several items recently and have enjoyed each of them. I am able to find nice pieces at varied price points which is nice.
I love the earrings! They're an eye catcher. I got several comments when I wore them.
Ross Simons is my go-to jewelry store. I am from Rhode Island and always shopped at Ross Simons. Now that I live in Florida I can shop online. It is so easy and never a problem.
Always a pleasure shopping at Ross Simons.
This bracelet was just what I expected! Beautiful piece. Overall online purchase was easy. The piece came in a timely manner and was beautifully packaged. It is just as presented and fits well. I'm enjoying wearing it!
The item was delivered in such a timely manner and was overall very impressed with it! The wife absolutely loved it for her Birthday!
This sterling silver ring with the 14 karat gold cross does not look like it has a 14 karat gold cross on it. It looks more like sterling silver or possibly 10 karat gold at best. There should be contrast between the Sterling silver and the 14 karat gold. Very disappointed in the ring and I returned it.
Can't get into my account, and I have bought many things over the years, including 14 karat gold bracelets (one was. Byzantine, not gold over silver, 1 other) and several things, but I can't remember my password and can't reset it. At least you did let me check out as a guest., so maybe this will get corrected with me not being able to get into my account. Thank you..
This ring literally unravels after just a couple wears. I love the look and was so careful because it felt very delicate, but that did not matter. I returned the first one thinking maybe it had a flaw and tried again purchasing a new one. No luck! So disappointed.
Very efficient and informative. Online ordering was very easy
Received necklace about 4-5 days after order was placed. No problem placing order or receiving order.
Very disappointed with earrings. Very cheaply made. Wire bent the first time I put them in.
Recently brought gold and a gemstone bracelets for layering and I didn't break the bank. I am happy with my purchases.
I ordered two eternity bands to wear with my wedding rings and I really like them. Unfortunately, they were too big; I am in the process of exchanging them for a smaller size. Am eagerly await the replacements!
The necklace was smaller than it "looked" in the picture but the right length and Pearl size were approximated so should have paid more attention. I do like the necklace and I am keeping it to wear to my grandson's wedding.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We regret to learn of the issue with the rings purchased. This certainly isn't normal and not the experience we want for our customers. We have sent your feedback to our Quality Team to review all inventory regarding your feedback. A member of our Team has reached out to assist you.