Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Ordering and paying for the order were easy. I wish I had known from the start that the item I wanted the most was out of stock instead of finding out about it well after the fact. When I did receive notification, nothing was mentioned about when, if at all, the item would be available.
Good value. Nice selection. Lovely product. Search engine could use a bit of fine tuning but overall, website easy to use.
The overall design of the earrings was nice, but the execution was awful. The backing post is almost impossible to wrangle, and it takes a bit of a struggle to get these earrings on and off. I've never seen a post like this before.
I always search estate jewelry sites for something that would match my mother's earrings she brought back from Japan after WWII. I lost her jade pendant and wanted to find something that would look similar to make me feel less bad about losing it.Ross-Simons had just the jade piece in pin form. I am having it adjusted to become a pendant.
I am a seasoned R-S shopper and overall I have been happy with my purchases. However the last one was unfortunately a return. The set of 5, stretch, red coral bracelets was very disappointing. They were not the quality expected and fit very tight (and I have small wrists!).
Very easy to order and checkout. Saved account information speeds up the process.
Excellent value. Quality snd draftsmanship just what I was looking for. So easy to order and shipment came quickly and securely
Good enough for shopping ordered multiple times from Ross-Simons
Would have upgraded to real stones but post covid is different from pre covid
Always a good experience at Ross-Simons. The gold ring is wonderful.
The " Tre of Life' is a symbol that I cherish.
I am not a " big " person, so wanted a smaller proportion size
It is just right
Embarrassed to wear so returning. Please send paperwork to process return as soon as possible!
I have purchased at least half a dozen pieces of jewelry from Ross Simon's in the past 15 years and am always very happy with the high quality and value. I will not hesitate to recommend this website to friends.
My wife is very pleased with the ease of how well the new clasps work.
Placed order and received within two weeks. I'm very happy.
Again, I love them. They came quickly, packaged beautifully.
Disappointed rubber back ups missing
https://www.ross-simons.com/jewelry/earrings/975499.html?cgid=jewelry-earrings
Love the earrings; the detail is exquisite
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.

