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Ross-Simons

4.3

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,168
This company responds to reviews on average within 3 days

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73,863 reviews

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Italy
1 review
0 helpful votes
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Fast and easy
Great selection of jewels
Good prices

Date of experience: June 2, 2022
Maryland
1 review
0 helpful votes
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Excellent service
June 2, 2022

See above everything went smoothly and I love the pieces I bought

Date of experience: June 2, 2022
Texas
1 review
0 helpful votes
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Very pleased
June 2, 2022

Good quality... as described in catalog... prompt delivery!

Date of experience: June 2, 2022
Florida
1 review
0 helpful votes
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Looks 'cheap'.
June 2, 2022

The item does not do justice to the picture in the ad. The heart pendant looks as if it cost a fraction of the price paid.

Date of experience: June 2, 2022
Connecticut
1 review
0 helpful votes
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Love my Earings and Bracelet
June 2, 2022

I saw in the catalog the bracelet first, I fell in love with it. I went to the website and easily found the earings. Had to have both.

Date of experience: June 2, 2022
Florida
1 review
0 helpful votes
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Beautiful
June 2, 2022

Just as described. Beautiful. Well packaged, delivered very fast. Thank you.

Date of experience: June 2, 2022
Florida
1 review
0 helpful votes
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Beautiful Jewelry
June 2, 2022

Simple and easy wife loves her earrings! Came right away, good quality product

Date of experience: June 2, 2022
Tennessee
1 review
0 helpful votes
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Georgeous
June 2, 2022

Necklace came quickly & is absolutely beautiful! I will definitely order again in the future.

Date of experience: June 2, 2022
Washington
1 review
0 helpful votes
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Not interested
June 2, 2022

Not interested in answering any questions. Thank you.

Date of experience: June 1, 2022
Ohio
1 review
0 helpful votes
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Good Purchase
June 2, 2022

Great. Unexpected lower price. Seems to be a good value

Date of experience: June 1, 2022
California
1 review
0 helpful votes
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Nice Product
June 2, 2022

Ross Simmons delivers a good product the majority of the time with the most amazing customer service whenever I have needed it.

Date of experience: June 1, 2022
Texas
1 review
0 helpful votes
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Very good turnaround
June 2, 2022

Looks like it could break if you sneeze on it... hope the intended likes it

Date of experience: June 1, 2022
Texas
1 review
0 helpful votes
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Ring
June 2, 2022

Very easy to order, fast delivery. Very satisfied.

Date of experience: June 1, 2022
Pennsylvania
1 review
0 helpful votes
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Ok
June 1, 2022

All good thought it would have a little more bling

Date of experience: June 1, 2022
Illinois
1 review
0 helpful votes
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Beautiful ring
June 1, 2022

I love this ring and have had many compliments! Will order in the future the process was so easy!

Date of experience: June 1, 2022
New York
2 reviews
0 helpful votes
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Extremely satisfied
June 1, 2022

Ordered an engraved bracelet for my granddaughter and asked for rush two day delivery, I figured that meant after the engraving, which would probably take a few days and then they would ship. But I was pleasantly surprised when it arrived engraved in two days from the order date!

Date of experience: June 1, 2022
North Carolina
1 review
0 helpful votes
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Awesome scarab ring!
June 1, 2022

This Italian enameled and diamond-cut silver scarab ring is everything! I searched online before buying and did not find anything even close to it! And... it was on sale! If you're in doubt... DO IT! It's gorgeous, and unique!

Date of experience: June 1, 2022
Texas
2 reviews
0 helpful votes
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Exquisite Jewelry Boxes
June 1, 2022

Navigating this website was extremely easy. The items were well-made, beautiful and promptly delivered.

Date of experience: June 1, 2022
New York
1 review
0 helpful votes
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Beautiful ring
June 1, 2022

I'm a repeat customer and this Diamond and emerald ring lives up to their quality items

Date of experience: June 1, 2022
North Carolina
3 reviews
0 helpful votes
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Disappointed in product
June 1, 2022

I don't like having to decline the "protection plan" before an item can be added to my cart.
The item I received today looked nothing like it had online and for the price, I am extremely disappointed.

Date of experience: June 1, 2022