On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I ordered studs and hoops. The studs are the perfect size, and the backs are quite strong, but the posts could be a little longer. The hoops are much smaller than I expected, and barely fit around my earlobes. I'm not a big fan of their style of closure, but they fit so tightly, I'm not likely to lose them.
Easy to use site... quality jewelry and good value as well as unique pieces
What a gorgeous ring in person! Brightens my mood every time I look down at it.
It was good experimence first time on the site. Not so much satisfied with the product.
Great "go to" earrings that are elegant enough for dress up but classic enough for casual too. Pearls a bit underwhelming but earrings super attractive & nicely made all the same.
Easy to order online. Fast delivery. Items are as they were described on website. Quality product.
The ring purchase was great. Good quality and ring looks good on my wife's hands(might be biased)and my Wife loved it and won't take it off.
Got what I paid for and the shipping was pretty fast.
Great discounts, easy to order, wonderful that there is no shipping... always high quality jewelry. I love giving Ross Simon's jewelry as gifts.
The gold byzantine bolo bracelet was beautiful. Excellent quality.
Great experience! Fast delivery! Great quality! Thank you!
This ring is just as nice as was pictured. I'll enjoy wearing on my vacation.
Easy to use ordering. The photo in catalog and the item were identical!
Should have listed the size of the item. Just took a chance on the pendant being a decent size rather than something so small you couldn't tell what it was.
I had a Chat with customer service…. Just to check that I was expecting the correct item. One item was totally NOT what I expected and I have returned them (earrings). Customer service returning was excellent!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for the glowing review! We hope you love your jewelry.