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Ross-Simons

4.3

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,168
This company responds to reviews on average within 3 days

Instant Feedback

73,861 reviews

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Florida
1 review
0 helpful votes
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Excellent as always
June 4, 2022

I order from RS all the time with great satisfaction

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Date of experience: June 4, 2022
Ohio
1 review
0 helpful votes
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Nice looking earrings
June 4, 2022

Nice jewelry but the earring backs are too small to handle. I dropped both backs while trying to put on the earrings - I lost one.

Date of experience: June 4, 2022
New York
1 review
0 helpful votes
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Lovely bracelet
June 4, 2022

Easy site to navigate! Fast delivery and fine product

Date of experience: June 4, 2022
Pennsylvania
1 review
0 helpful votes
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Addicted to your bolo bracelets! So fun to give as gifts too. Thanks for a lovely product.

Date of experience: June 4, 2022
North Carolina
1 review
0 helpful votes
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Beautiful!
June 4, 2022

I love my new ring! Elegant yet simple. Will wear it often!

Date of experience: June 4, 2022
New Jersey
2 reviews
0 helpful votes
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Diamond cross
June 4, 2022

The price was good but the diamonds a bit cloudy or occluded. Craftsmanship looks solid but there just isn't any sparkle in the diamonds.

Date of experience: June 4, 2022
Missouri
1 review
0 helpful votes
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Very user friendly website with good detail about products and policies

Date of experience: June 4, 2022
New Jersey
1 review
0 helpful votes
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Great
June 4, 2022

Very good, great website and easy to find everything

Date of experience: June 3, 2022
Alaska
1 review
0 helpful votes
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Earrings
June 4, 2022

Simple and easy process, processed very quickly, arrived in great condition

Date of experience: June 3, 2022
California
1 review
0 helpful votes
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The actual look of the earrings
June 4, 2022

Detailed informatiion of the product
I like the dragonfy with peridot stone earrings, it is wonderful and looks like what I've expected
But the other earrings I ordered the pear shape citrine earrings does not exactly look like what I've expected the color is lighter.

Date of experience: June 3, 2022
Nebraska
2 reviews
0 helpful votes
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Pretty easy and quick. Customer service was great. I really don't have much more to say thank you very much

Date of experience: June 3, 2022
District of Columbia
1 review
0 helpful votes
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Topaz earrings
June 4, 2022

Lovely wearing them with many clothes. Wish they were bigger.

Date of experience: June 3, 2022
California
2 reviews
0 helpful votes
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Pride!
June 4, 2022

Great deals and jewelry. I love this bracelet. I gave it to my daughter in celebration of pride month!

Date of experience: June 3, 2022
Pennsylvania
2 reviews
0 helpful votes
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Great
June 3, 2022

Excellent, I love this company. Great jewelry at a great price.

Date of experience: June 3, 2022
South Carolina
1 review
0 helpful votes
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Coupon use
July 4, 2022
Updated review

It says paypal was charged $164.92, But the order total says $214.92.
Hopefully, paypal is correct and R*S total is incorrect! Thanks to my review/comment,
My cost was reduced to the original price with coupon.

Date of experience: June 3, 2022

It says paypal was charged $164.92, But the order total...
June 1, 2022
Previous review

It says paypal was charged $164.92, But the order total says $214.92.
Hopefully, paypal is correct and R*S total is incorrect!

Date of experience: May 2, 2022
Texas
1 review
0 helpful votes
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Product
June 3, 2022

I was pleased with the product and the fast delivery service.

Date of experience: June 3, 2022
Connecticut
3 reviews
0 helpful votes
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Positive experience
June 3, 2022

I've had positive experiences with my purchases. I'm bought mostly holiday pins and earrings. They are a good deal on sale and have always arrived on time

Date of experience: June 3, 2022
Virginia
2 reviews
1 helpful vote
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Great place to shop for the best jewelry affordable! It is indeed a great place to shop! I can always be assured I will receive the very best!

Date of experience: June 3, 2022
California
1 review
0 helpful votes
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Delivery
July 3, 2022

Some items shipped- others quite delayed. I need to follow up.

Date of experience: June 3, 2022
Maryland
2 reviews
0 helpful votes
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Just get it!
June 3, 2022

Bought a bracelet to wear as a necklace with an anklet clipped on for length; love it... bought two more bracelets to make it a full necklace instead... love it even more!

Date of experience: June 3, 2022