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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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When i was placing the order i was concerned about delivery as i use a po box. The customer service person i called to ask about this kept telling me to contact the post office. Just to be clear, she just had to tell me that the shipping method was ups and i was able to use a street address... time wasted, unknowledgeable RS agents... fyi
These hoops are covered in sparkly diamonds and are just the right size.
My order arrived very promptly and I was delighted with the beautiful necklace. I am very fond of this company and their selections and service.
I have purchased 2 rings within the past 6mths. The quality of the rings exceeded my expectations. The price was fantastic and customer service is excellent. I look forward to shopping with this company for many years. My husband does not.
My order was received one day before it was due to arrive! Perfect!
Quick & easy! Able to apply discount code successfully.
Earrings are high quality. Attractive design
Great, as always! Easy website to navigate. Great selections.
I will return. It's is way to big and looks fake. Not what it looked like online.
Nice to see the bracelet that matches my recent purchase of the necklace
My earrings are gorgeous very pleased and good quality
Had the merchandise I was looking for. Computer options easy. Took a little longer to receive than I expected.
I just love the wide array of jewelry choices that you carry and want most all of it! Plus, they make great gifts! I especially love the things from Italy.
Keep up the great work!
Very nice merchandise. Found what I wanted at a great sale price. Very prompt service. Everything nicely packaged.
Beautiful earrings delivered as promised. I have used them many times and have not been disappointed.
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.

