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Ross-Simons

4.3

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,168
This company responds to reviews on average within 3 days

Instant Feedback

73,861 reviews

We monitor reviews for authenticity

Missouri
2 reviews
0 helpful votes
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Bracelet
June 21, 2022

Experience was seamless. Easy to navigate, easy to purchase. Happy with my bracelet purchase.

Date of experience: June 21, 2022
New Jersey
2 reviews
0 helpful votes
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Good experience, easy to order and arrived super fast

Date of experience: June 21, 2022
Florida
1 review
0 helpful votes
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Beautiful Piece
June 21, 2022

It was easy to order. Product arrived on time and I it was nicely packaged.

Date of experience: June 21, 2022
Florida
1 review
0 helpful votes
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Disappointed!
June 21, 2022

My experience was good but the necklace was much smaller then the picture on line.

Date of experience: June 21, 2022
New York
1 review
0 helpful votes
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Returned most of it
June 21, 2022

Arrived on time and matches the description however, only one item fit.

Date of experience: June 21, 2022
Texas
1 review
0 helpful votes
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Great earrings
June 21, 2022

There are such a gorgeous color, I had a ring made from Lariimar, these were a perfect match, thank you! Ross-Simons really do have nice things for a fair price.

Date of experience: June 21, 2022
District of Columbia
1 review
0 helpful votes
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Pink and Green
June 21, 2022

My favorite combination of colors; lovely ring. Did not disappoint.

Date of experience: June 20, 2022
Virginia
1 review
0 helpful votes
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Earrings
June 21, 2022

They are prettier in person even though I loved them online.

Date of experience: June 20, 2022
Michigan
2 reviews
0 helpful votes
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Excellent site for shopping found what I was looking for right away!

Date of experience: June 20, 2022
Virginia
2 reviews
0 helpful votes
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Finding Matching Set Items.
June 21, 2022

When you select an item (Earrings) the other matching items (Necklace, Bracelet and ring) should come up so you can easily find the matching items to make sets.

Date of experience: June 20, 2022
Florida
1 review
0 helpful votes
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Rings
June 21, 2022

This is the 3rd ring I've purchased. The first two had to be returned because they lost their stones in the 1st week! Very disappointing. I'm hoping this 3rd one is better than the first 2. The 3rd ring is a completely different ring

Date of experience: June 20, 2022
Vermont
1 review
0 helpful votes
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Italian silver charm bracelet
June 20, 2022

The bracelet is very pretty and the engraving is perfect.

Date of experience: June 20, 2022
Illinois
1 review
0 helpful votes
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Terrible
June 20, 2022

The ring was nothing like the picture! It was the thinnest gold ring I've ever seen, a piece of junk for the price.

Date of experience: June 20, 2022
New York
1 review
0 helpful votes
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Satisfied customer
June 20, 2022

I really love the Pure earring designs. Very nice.

Date of experience: June 20, 2022
Indiana
1 review
0 helpful votes
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Pleased
June 20, 2022

Great product at a good price. No problems with my order. Good communication about shipping.

Date of experience: June 20, 2022
Wisconsin
1 review
0 helpful votes
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Good so far
June 20, 2022

I ordered wrong size necklace. How do I request a longer necklace and how do I pay for the length difference?

Date of experience: June 20, 2022
Florida
1 review
0 helpful votes
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Item arrived, all is well
June 20, 2022

Shopping is fine: ordering is a little more complicated than I remember.

Date of experience: June 20, 2022
Colorado
1 review
0 helpful votes
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Diamond anklet
June 20, 2022

Easy and quick! Got my order within a week; it's beautiful!

Date of experience: June 20, 2022
Pennsylvania
1 review
0 helpful votes
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Bracelet
June 20, 2022

The sapphire and diamond bracket that I purchased was nicer than I even expected. Looked sooo real

Date of experience: June 20, 2022
Georgia
1 review
0 helpful votes
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The size and apparent quality of the necklace seemed good. But the color of the yellow stones aren't nearly as yellow as the picture represents. And the middle part seems smaller than in the picture.

Date of experience: June 20, 2022