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Ross-Simons

4.3

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,168
This company responds to reviews on average within 3 days

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73,863 reviews

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Georgia
1 review
0 helpful votes
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Perfect
June 19, 2022

It was easy to order and very quick delivery! Right on time for fathers day.

Date of experience: June 19, 2022
New York
1 review
0 helpful votes
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Great product!
June 19, 2022

I love the pearl jewelry from Ross-Simon and loved the ones I just received. I just ordered the wrong sized pearl on the necklace. It's huge! But I still like it! Thank you.

Date of experience: June 19, 2022
Pennsylvania
1 review
0 helpful votes
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Earrings
June 19, 2022

They are perfect. I am wearing them everywhere.Ive gotten many compliments.

Date of experience: June 19, 2022
California
1 review
0 helpful votes
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Kj
June 19, 2022

Good. Oiuewodiekeoiu oeiuoidjsldkjf ldskjfdoifuoskdjfldskfjldskfj

Date of experience: June 19, 2022
Minnesota
1 review
0 helpful votes
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Great Experiece
June 19, 2022

Ordering and shipping very easy. Web site had all info needed and did not request too much background. In past customer service has been very friendly!

Date of experience: June 19, 2022
New York
1 review
0 helpful votes
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Great! No problems. I enjoyed the experience. Everything was exactly what I thought it would be.

Date of experience: June 18, 2022
New York
3 reviews
0 helpful votes
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Great stuff great prices
June 18, 2022

Great styles great prices and excellent customer service

Date of experience: June 18, 2022
California
1 review
0 helpful votes
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Good experience with my shopping.
It is the first time with this company.
I hope the quality of the products are excellent.

Date of experience: June 18, 2022
California
1 review
0 helpful votes
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Drop pearl earrings!
June 18, 2022

They are beautiful and I'd hope you had more black pearl earrings on that style. They look gorgeous!

Date of experience: June 18, 2022
New Mexico
1 review
0 helpful votes
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Website easy to navigate and good selection. Check out super fast.

Date of experience: June 18, 2022
Connecticut
1 review
0 helpful votes
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Okay
June 18, 2022

Very easy process order was received very quickly as stated

Date of experience: June 18, 2022
Pennsylvania
1 review
0 helpful votes
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Fantastic
June 18, 2022

Great items to purchase. Hard to decide which one to get. Too many beautiful pieces.
The items purchased from Ross-Simons has been fantastic.

Date of experience: June 18, 2022
New York
1 review
0 helpful votes
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Bracelet
June 18, 2022

I am very pleased with the bracelet I bought. Both with $$$ and prompt delivery.

Thanks

Date of experience: June 18, 2022
Georgia
1 review
0 helpful votes
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Alright
June 18, 2022

Moon ring was not so good. Prongs too flimsy.
Garnet ring pretty but uneven molding on setting.

Date of experience: June 18, 2022
Texas
1 review
1 helpful vote
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Stone fell out of earring
June 18, 2022

Pretty earrings, but stone fell out. Returning today.

Date of experience: June 18, 2022
Florida
1 review
0 helpful votes
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Perfect
June 18, 2022

Found exactly what I wanted for a reasonable price. Not my first purchase, always pleased.

Date of experience: June 18, 2022
New York
1 review
0 helpful votes
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Pretty earrings
June 18, 2022

I was looking for a fun earring for my brothers wedding and they are perfect.

Date of experience: June 18, 2022
Ohio
3 reviews
0 helpful votes
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After All These Years!
June 18, 2022

Love the Italian pieces!
I had a ankle bracelet many years ago that broke and could never find the same style again until recently at Ross and Simmons. I'm so happy that I was able to find it and love it love it love it!

Date of experience: June 18, 2022
Pennsylvania
1 review
0 helpful votes
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Great product and packaging
June 18, 2022

We loved the tulip beer glasses- elegant in design. The packaging was fun- a six pack design!

Date of experience: June 18, 2022
Missouri
1 review
0 helpful votes
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My Opinion
June 18, 2022

Great service. Fast turn around. Live my jewelry, but I think the gold over silver is priced too high

Date of experience: June 18, 2022