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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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I have purchased this bracelet three times, and it's never been a disappointment. It's beautiful, and I love it!
I ordered 3 items. Two didn't look so great when I received them. Started a return right away.
The item I am keeping is nice and was very affordable.
I have always had a great experience shopping with Ross Simons.
I'm very happy with the gold necklace I ordered. Best quality for the price. Thank you!
Great, very easy to do. Beautiful green jade bracelet! Easily fits over hand.
Earrings just as described and shown in your the picture. Delivered in a timely manner. Love the earrings!
The two stones didn't quite match; one clarity is better than the other being darker.
Ordering and delivery fast. Quality and price of bracelet satisfactory
The chain looked more substantial on line compared to what was received.
Excellent response. Very helpful. Friendly attitude. XXxX xxx xxx xxx. XXxX xXxX xXxX xxx x. Xxxxxxxxxxxxx
Waiting for my second purchase to arrive. Then we'll put another review regarding my second purchase.
Gorgeous gold chain,,, I will enjoy wearing. A bit light on weight... but gold is so expensive these days!
This is the second one that I ordered. Ordered one for Christmas for my granddaughter and it broke so giving this one try. She likes turtles because of medical condition that caused her to wear a hard shell on her body from her waist up for a year and a half. It was rock hard so it was like a turtle shell and because of that she likes turtles. Sure hoping this one doesn't break! Have a great day.
I am satisfied with the services provided by AGASS, one of India's best and most competent accounting firms. I admire how they work, with their superior problem-solving abilities, rapid turnaround times, and other attributes. AGASS comes highly recommended by me. Best of luck!
I saw the necklace on the brochure and was able to easily find it online.
The earrings are so 'tiny' that I don't know if they will make it around the ear lobe. The necklace is so tiny that I not at all sure she will ever wear it.
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.


We hope the gift recipient loves the earrings and necklace. Representing size online is a challenge. Our goal is to make shopping from home easier by including all the measurements and sizes of our jewelry. In addition, the photos of the jewelry are from our inventory and shown on our model for the best representation of the size. If she needs to exchange, let us know. Email confirmations are sent for order placement and shipment.