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Ross-Simons

4.3

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,168
This company responds to reviews on average within 3 days

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73,861 reviews

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Pennsylvania
1 review
0 helpful votes
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Internet Pictures Are Deceiving
June 25, 2022

I purchased a pearl and emerald necklace and matching earrings for my wife for our 30th anniversary. In pictures on the Internet the items looked vibrant and large. When they arrived, they were dull and small. Very disappointed in the product.

Date of experience: June 24, 2022
South Carolina
2 reviews
0 helpful votes
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Very good the one package came a day later than it said it would. Both were here by this morning. The jewerly is lovely. C Beard

Date of experience: June 24, 2022
Louisiana
1 review
0 helpful votes
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PEARL RING
June 24, 2022

I was looking for a pearl ring that would make a statement and this one does the job! Even better than I had hoped for... Great quality and fast delivery.

Date of experience: June 24, 2022
Minnesota
1 review
0 helpful votes
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Hoop earrings
June 24, 2022

Found what I was looking for and was able to use the offer code I had saved from April - glad the offer wasn't expired!

Date of experience: June 24, 2022
California
1 review
0 helpful votes
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Love it! Beautiful and Unique.
June 24, 2022

Ross Simon is a great company to purchase jewelry from. Always quality merchandise

Date of experience: June 24, 2022
Georgia
1 review
0 helpful votes
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Love it!
June 24, 2022

Great ordering experience and delivery was timely- I loved the product

Date of experience: June 24, 2022
Illinois
1 review
0 helpful votes
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LOVE MY EARRINGS!
June 24, 2022

My new pearl hoops are exactly as shown online and they are perfect and beautiful! Thank you!

Date of experience: June 24, 2022
District of Columbia
1 review
0 helpful votes
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Versatile earring set
June 24, 2022

Easy check out; good quality for the price. The lower part of the earring separates from the white flower stud, so you get two earring "styles" for the price of one! Clever. The earring looks great in each style. I'm happy with my purchase.

Date of experience: June 24, 2022
Florida
1 review
0 helpful votes
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Spoke to Dana on the chat who helped me learn that I could receive the item in time for the birthday gift I need!

Date of experience: June 24, 2022
Missouri
2 reviews
0 helpful votes
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Very happy with the ring I ordered! It's top quality and very well made! As always - Ross-Simons is a great company to do business with!

Date of experience: June 24, 2022
Pennsylvania
1 review
0 helpful votes
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I can get some satisfaction.
June 24, 2022

Been a customer for many years. I love the ease of shopping on line.

Date of experience: June 24, 2022
Georgia
1 review
0 helpful votes
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Gift Card
June 24, 2022

When asked if I wanted to send a gift card message with purchased gift, I wrote a message thinking it would be in the form of a gift card. Instead the message was relayed on the invoice for the package. This is cheap and manifests the care you give your customers in gift purchasing. If this is the best you can do, I suggest you eliminate the option of gift selection.

Date of experience: June 24, 2022
Michigan
1 review
0 helpful votes
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Wife loved it
June 24, 2022

Perfect fit and rings were as good as advertised. Wife loved it.

Date of experience: June 24, 2022
Illinois
1 review
0 helpful votes
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Disappointed
June 24, 2022

I love the leaf pendant, it's very pretty. However the pendant and chain are so thin I expect any time to lose the pendant and/or break the chain. For what this jewelry costs I would expect it to be more substantial than it is. I'm not returning it because I it is very pretty, but I'm constantly reaching up to be sure it's still there when I wear it, and that takes a lot of the pleasure out of having it.

Date of experience: June 24, 2022
Ohio
1 review
0 helpful votes
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Very nice
June 24, 2022

I am happy with my purchase thank you it is a pretty ring

Date of experience: June 24, 2022
South Carolina
1 review
0 helpful votes
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Hexagon earrings
June 24, 2022

I have been looking at these earrings for over a year & finally decided to get them. So glad I did…perfect for everyday & the hexagon shape adds a little more interest than a basic hoop.

Date of experience: June 24, 2022
Mississippi
1 review
0 helpful votes
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Great experience
June 24, 2022

Love the special offers in magazines, would love to see gold options offered now and then! Easy to order, lovely piece!

Date of experience: June 24, 2022
Indiana
1 review
0 helpful votes
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Exactly Right
June 24, 2022

I chose 2 slender bands to stack and they are great

Date of experience: June 24, 2022
Georgia
1 review
0 helpful votes
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Aqua-BirthStone
June 24, 2022

Easy to order.
I had checked out the ring online before. It kept popping up.
I had option to order through fb and other social media items.
I am so glad that I did. The ordering process was effortless.
I received my ring in a very timely manner.

Date of experience: June 24, 2022
New York
1 review
0 helpful votes
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Bracelet
June 24, 2022

Too many pop-ups when trying to check out; pushing other items!

Date of experience: June 24, 2022