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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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Very easy hopefully I love my necklace. Very easy to order fast delivery.
Fine, no problems, with this order. But that being said I have received other pieces of gold jewelry that have either broken or shoddy construction. In fact many have broken. If I could return all and get my money back I would.
This bracelet is well made and just as pictured. I love it! Shipping was fast, too!
I was impressed by how fast and easy it was to use the phone to change an order made online originally. Delivery time was also sooner than I expected. Good service for a good product.
Excellent shopping…. I have placed two orders and have been very pleased with my orders….
I am looking at placing another order
Love the amber sets I purchased. They're so cute. Love the cats and the stars.
I was always happy with my orders from Ross Simon and never had any problems with them or with financing.
My wife lost a pendant, and I found one that was almost an exact match.
Usually seems to take quite awhile to get order. Within a week this time. Wore ring last nite and got rave reviews without even trying. Stunning ring.
Bought this for my niece. It is sophisticated, dainty elegance—just right for her. Thank you
I purchased earrings as a gift. Site asks is this a gift and I checked yes. Site asks if you want ro write a gift message and I did. Earrings show up with gift message printed not on a cute card but on the receipt right next to the price. Won't use them again.
Can't wait to wear my new jewelry as it is always good quality for the money
Very easy to order and came quickly. Very happy with the process, the quality and the packaging was very good. I would use this company again!
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.

