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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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Shopping experience & customer service is always wonderful! Had to return earrings though. Poor quality of diamonds. Extremely cloudy. No sparkle.
I ordered this necklace for my Mom's birthday. I'm very happy with the quality and weight.
Actually, I bought the earrings for Rachel. She received them, liked them, but is allergic to silver. She is my granddaughter. I told her to look at the site and pick something else, then return the earrings.
I'm quite upset I purchased these earrings as a gift for my daughter in-law. Noted earrings appear much bigger & longer in your ad. Had I known the true look I would not have purchased them. I will gift them not until next month July 20 th, my daughter in- law's birthday. Please advise if they can be returned for a refund.
Thank you
It was delivered a few days late. The jewelry is great and prices are wonderful.
The 2 items I got were shipped very quickly. The product was better than I expected. The computer pictures didn't do the items just-us. Very happy with my purchases.
Great ideas for summer and for gifts. I got several items for myself.
It is easy to shop for items on Ross-Simons and easy to browse the selections in the various categories. The shipping was very quick which was great
Much better in person. Very sparkly and believable. Love it.
Lots of variety and easy to navigate the site. I bought the wrong size ring and it was exchanged quickly and easily.
Ordered as a gift on a Sunday night and recieved by Friday the same week. Looked exactly like picture. Very pleased!
Beautiful topaz color and the chain is just the right length.
Earrings came quickly. Hard to latch. One seems wonky. But for the price, they meet my needs.
I am a VP member, which allows me to shop and receive my items the next day. Shipped to my sisters to various states and return items if I am unsatisfied or for repair.
The shopping and delivery experience was great. Thank you very much!
Unfortunately, the earrings are too small for my taste. Will have to return them.
Ease of ordering, first class quality, consistency of service.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We do understand how shopping from home can be difficult, as items do look different in person. In an effort to better show the scale, we include an alternate image of our items being worn and provide the sizing under product details. For questions or concerns in regard to a piece, please reach out to us at 1-800-835-0919.