Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Wonderful selection & great prices. Love the quality. Great for gift giving.
I love semi-precious stones. The topaz and amethyst earrings I ordered looked just like the picture although a little smaller but that was OK I'd read other reviews which said they were smaller and actually that's what I wanted, just a little sparkly dangle. I'm very pleased. Oh and they arrived super fast.
This is for a Christmas gift to me from my hubby. Will not be opened until then.
The process was very good, but the article is smaller than I thought but it is very pretty and well manufactured
Ross Simons is one of my favorite store for on-line shopping. It offers good quality goods at a reasonable prices. THank you!
I will be returning the item and likely never shopping RS again. The item feels like plastic. I have a limited number of items of fine jewelry and a lot of everyday higher quality costume jewelry, but nothing that feels this cheap. It may be coated in silver but if I could have felt it first I would never had paid $100 for it. I wouldn't have paid $20 for it.
Very nice offers and good customer service. I like the variety the different styles on different price levels.
Good website, easy to use
Purchase made for wife's birthday and it has arrived in good time, so thanks for that
Good good good good good good good good good good good good
The ring is beautiful, however there are some diamonds that are very milky and have a number of inclusions. Will have to take to a jeweler to replace these diamonds, if Ross Simmons is unable to do so themselves.
This ring is beautiful very classic in design, I love it. It can certainly be passed down in the family. I highly recommend it!
I wish the items would have come in a box with an insert since I am giving the items as a gift
I purchased the sun pendant and 18nin chain a d multiple chain connector. Very satisfied with the quality of the purchase.
I love all the products and variety really pretty well made and unusual pieces
I love Ross-Simons, they always have beautiful merchandise!
Got this for my mother on her birthday. She absolutely adores it.
I am a long time Ross Simon's customer. I found the ring I was looking for, ordered it and had it within two days. It doesn't get any better than that! The ring is absolutely gorgeous! I'm thrilled!
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.

