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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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Although my shopping experience was excellent, I was disappointed with the general appearance of the earrings. It was not the quality I expected. I was pleased with the ease of returning them however and would consider future purchases.
Excellent quality, absolutely loved my item! I love the fact that it was quickly delivered.
Found just what I was looking for, and it was on sale too! I was pleasantly surprised how quickly my order was processed and shipped. It arrived on my birthday! Thank you Ross-Simons!
Great photos and illustrations. Accurate descriptions of items, along with a great search capability
I saw this beautiful ring on the website and decided to buy it and am so glad!
I replied to an offer for a 25% discount but did not receive it.
Ordering process, time of expectancy good, alerts on delivery excellent
Great quality chain. It was delivered on time. Super shiny and sturdy clasp.
The necklace is very cheap looking and lightweight. Doesn't seem nice enough for the amount I paid
These are my new spring/summer earrings! They are even more beautiful than can be captured by a camera.
Ordering process was easy and the item was delivered as promised.
Very good quality and fast delivery love the brackets
I have always been pleased with every product I've ever purchased from Ross – Simmons. I have had trouble with the stones eventually falling out of the rings but that usually is after a year or two of wear. Considering the price I'm not that surprised and I am satisfied.
Easy to navigate, excellent quality the price was right and the delivery was fast! About as good as it gets!
Very pretty earrings. I have been a customer for awhile and will be using my gift certificate soon. Thank you for a beautiful experience. I wish I could afford some of your vintage pieces. Maybe some day.
Hope my earrings look as pretty as easy it's to shop on it website.
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.

