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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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I love the quality of the earrings. I have received many compliments on them.
The earring were exactly as advertised in the newspaper. Love them!
I really enjoy my stacking rings. Quality is better than expected and diamonds are brilliant. I am very happy with this little gift to myself!
Great experience. Easy to order. Received promptly. I ordered a ring size that proved to be too small. The return process was seamless. A very pleasant person helped me!
It was an easy shopping experienced. So many styles to choose from. Shipping is super fast/
Box packed well, finish as presented however I am disappointed in the construction. Draws fall out if pulled out too far as they are not anchored to the box, necklace bar moves significantly upon closing so necklaces can fall into well. These details were not mentioned in description.
While my shopping experience was good, the earrings were very cheap looking. I am returning them as I'm too embarrassed to give them to my daughter-in-law.
Excellent service, wonderful items, fast shipping~! Everything at Ross-Simons is of good quality and is beautifully designed. Love everything I have gotten from them.
I live in a rural area and some times postal services are delayed. Ross-Simons checked with me to make sure I had received my package. I really appreciated that. Julie Hahn
The staff was very helpful regarding the return process and label via email. Thank you.
I don't always have good luck with the jewelry I order from Ross-Simons but the orders this time did not disappoint!
The bracelet is beautiful and exactly what I wanted. It was a size 7" but fit more like 6".
The bracelet is beautiful and exactly what I wanted. It was a size 7" but fit more like 6".
Great necklace, love the pearls, the service, the presentation!
Looks nice, but I haven't had a chance to wear it because it was delivered in one big knotted chain. Whatever fool packed this didn't take the time to do anything but toss it in a pouch and then toss that pouch in a box. Ridiculous. I expect better from a fine jewelry company. If I get it untangled and have a chance to wear it, I will provide an updated review. If not, it's going back in the box as a return.
My certificate for an extra $50 off my purchase was not accepted. Now I have another certificate I have $50 off my next purchase. A total of $100 that you will not allow me to use. Other than that the product is wonderful and the payment and arrival times are great. 8
Bought as a birthday gift to my daughter. She loved it. Great quality product.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate your feedback. We regret to learn the piece you purchased did not meet your expectations. We do offer a 30-day return policy for all orders. Please call us at 1-800-835-0919 and one of our agents would be happy to assist you with a return.