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Ross-Simons

4.3

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,168
This company responds to reviews on average within 3 days

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73,861 reviews

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Louisiana
1 review
0 helpful votes
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Just what I thought
July 22, 2022

My items I ordered were exactly as I expected. Beautiful.

Date of experience: July 22, 2022
New Jersey
1 review
0 helpful votes
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Ross Simon has beautiful products
July 22, 2022

Easy to find products I am looking for, bought many products from earings, pins necklaces bracelets loved all products bought.

Date of experience: July 22, 2022
Ohio
2 reviews
0 helpful votes
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Large emerald Ring
July 22, 2022

I luv the jewelry from RS. Happy with price & quality. Covers all my special occasions! The size of the ring is a stunner!

Date of experience: July 22, 2022
Georgia
2 reviews
0 helpful votes
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Love ur company all I have purchased have been perfect your company is awesome Thanks so much

Date of experience: July 22, 2022
North Carolina
1 review
0 helpful votes
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Sterling silver bracelet
July 22, 2022

All went great love the bracelet had one just like it for years and it broke

Date of experience: July 22, 2022
Florida
1 review
0 helpful votes
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Necklace purchase
July 22, 2022

From the time I put my order in it was an easy checkout. My order came in 5 days and I was not disappointed with the quality! I love my new necklace and get compliments on it all the time.

Date of experience: July 22, 2022
North Carolina
1 review
0 helpful votes
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Roman Numerial Necklace
July 22, 2022

Couldn't be more pleased with the quality and look of this piece of jewelry. Everything I have ever purchased from Ross Simon has been great quality.

Date of experience: July 22, 2022
Arizona
1 review
0 helpful votes
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Beautiful ring
July 22, 2022

I am so happy with my purchase. It arrived earlier than I expected. Very pleased with my purchase and the price was right! Highly recommend this company.

Date of experience: July 21, 2022
Florida
1 review
0 helpful votes
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Been a very nice experience so far, lil hiccup with my first order, but it was fixed right away. Amazing customer service and I love the pieces I've purchased so far!

Date of experience: July 21, 2022
Florida
1 review
0 helpful votes
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I calledthe service department and received instructions on returning the bracelet. I had to pay the cost for the return shipping

Date of experience: July 21, 2022
New Jersey
1 review
0 helpful votes
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Disappointing…..
July 22, 2022

I had been wanting these for a long time…couldn't wait to receive them. But they were much smaller than I thought, and too expensive for their size, even with the sale price.

Date of experience: July 21, 2022
Ohio
1 review
0 helpful votes
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Wife's earrings
July 21, 2022

Wife loves her new earrings. Exactly what she was looking for.

Date of experience: July 21, 2022
Iowa
2 reviews
0 helpful votes
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Ladies Silver bracelet
July 21, 2022

Great product and customer service. I received my order promptly.

Date of experience: July 21, 2022
South Carolina
1 review
0 helpful votes
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Pretty but thin
July 21, 2022

Streamline purchase process. Ring (solitaire style) is quite beautiful, but the the band is thinner than anticipated.

Date of experience: July 21, 2022
California
1 review
0 helpful votes
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Good experience
July 21, 2022

Nice selections quality for the price cute styles.

Date of experience: July 21, 2022
Texas
1 review
0 helpful votes
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Brilliant Happiness!
July 21, 2022

Love it! My favorite rings are from Ross - Simmons.

Date of experience: July 21, 2022
Minnesota
1 review
0 helpful votes
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Earrings
July 21, 2022

Saw the ad in Sunday's paper of cats meow earrings and found them to be adorable, ordered. The picture in paper didn't do justice how beautiful they are.

Date of experience: July 21, 2022
California
1 review
0 helpful votes
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I expected that free returns included the shipping, but no.

Date of experience: July 21, 2022
Georgia
3 reviews
0 helpful votes
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Excellent
July 21, 2022
Updated review

I always have a great experience and the product is beautiful!

Date of experience: July 21, 2022

Excellent experience!
May 9, 2022
Previous review

Excellent experience!

Date of experience: May 9, 2022
Florida
1 review
0 helpful votes
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VERY GOOD
July 21, 2022

Items are gifts for Christmas. The peridot bracelet is very nice. The opal earrings I think are okay for the price, hard to say.

Date of experience: July 21, 2022