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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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Necklace was exactly as advertised and was received quickly.
I love the rings, but due to sizing, both we returned for refund
Ross Simons is ALWAYS a delight to shop! Service, web-site everything is easy, concise and I use it often and have for YEARS!
There were no issues placing the order. We are totally satisfied. This is a gift for my wife's birthday which is at the end of August.
So disappointed in the quality of these! They aren't cheap $50.00 for 4 goblets. They have seams on then. Terrible!
I purchased four bracelets and love them very much. I especially loved the price.
I have ordered from here before and I haven't had any issue thus far. I appreciate the attention to detail in their jewelry pieces
Beautiful necklace just like the advertisement delivered right on delivery date very efficient
Fast delivery and awesome jewelry. If there ever is a problem customer service is quick and efficient!
This is my first order. Product is beautiful and I received it in a timely manner.
I don't like that -- despite using a $50 Gift Coupon Code -- the Order Total is still showing as $185 instead of $135
Good pricing. Ring was beautiful. As described shipping very fast. Would recommend this website for jewelry in the future.
Easy to order and easy to set up payment plan for absolutely gorgeous earrings!
Even more beautiful in person. Perfect size. Delivered quickly.
Easiest shopping ever! Product arrived quickly and was exactly what I wanted!
Very pleased …The earrings are just as beautiful as pictured! Very happy with my purchase!
It's far more beautiful than what the picture shows. Very sparkly. Love it!
Wish you had half sizes. First time ordering from here. I hope it's a smooth experience. EDIT: for got the gift packaging
Wish you had half sizes. First time ordering from here. I hope it's a smooth experience.
Great Great. Easy online access and sale price was competitive
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.


We regret to learn of your disappointment with the goblets. If for any reason you are not 100% satisfied with your purchase within 30-days of receipt, the item can be returned. Returns are easy to set up online.