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Ross-Simons

4.3

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,168
This company responds to reviews on average within 3 days

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73,863 reviews

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California
1 review
0 helpful votes
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Nice pendant, cheap chain
August 11, 2025
Updated review

Clasp on chain is so tiny, very difficult to manage. Extender piece already broke off.

Date of experience: August 1, 2025

Not great
March 12, 2025
Previous review

I was disappointed with the items. The gold vermeil looks and feels cheap. The bead bracelet is small and cheezy looking. Same with the ring.

Date of experience: March 1, 2025
New York
1 review
0 helpful votes
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Fabulous
August 11, 2025

Came on time, unbelievable, very very nice, I will be buying another one, when price drop down, in my wish list with 2 other ones

Date of experience: August 1, 2025
Florida
2 reviews
0 helpful votes
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Long time happy customer
August 11, 2025
Updated review

Always good quality and value for all the jewelry I have purchased over the years.

Date of experience: August 1, 2025

It was easy to purchase the one item I wanted
August 1, 2025
Previous review

It was easy to purchase the one item I wanted.

Date of experience: July 22, 2025
Indiana
1 review
1 helpful vote
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It's pretty but not sure about quality of silver.
August 11, 2025
Updated review

I have no complaints about my experience. It's online shopping which has it's positives and negatives. Ross-Simons has beautiful jewelry. I will most likely buy another piece of jewelry from them in the near future.

Date of experience: August 1, 2025

This is my first time buying from Ross-Simon's
August 1, 2025
Previous review

This is my first time buying from Ross-Simon's.

Date of experience: July 21, 2025
Pennsylvania
1 review
0 helpful votes
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Gifts to myself
August 11, 2025
Updated review

I have gotten several pieces of jewelry from Ross Simon's. Always very happy. I returned one item since it was not what I expected. It was easy to return.

Date of experience: August 1, 2025

I always have a great time shopping and purchasing...
August 1, 2025
Previous review

I always have a great time shopping and purchasing jewelry on this site.

Date of experience: July 22, 2025
Pennsylvania
1 review
3 helpful votes
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Ross-Simons is the best
August 11, 2025
Updated review

I have been shopping at Ross-Simons for many years. In fact, I even bought my wedding china from them. Always high quality products.

Date of experience: August 1, 2025

Lovely selection of jewelry, easy to navigate website
August 1, 2025
Previous review

Lovely selection of jewelry, easy to navigate website.

Date of experience: July 21, 2025
West Virginia
1 review
0 helpful votes
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Earrings a win, ring not so much
August 11, 2025

I am disappointed in the ring
The color of the sapphires is off

Date of experience: July 21, 2025
Arizona
1 review
0 helpful votes
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Very very tiny diamond earrings
August 11, 2025

Fast shipping. Looks nice quality. Diamonds are very tiny.

Date of experience: July 31, 2025
California
1 review
1 helpful vote
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Beautiful jewelry.
August 11, 2025
Updated review

I ordered four jewelry items. They are all beautiful. One pair of hoops is bigger than they showed on the woman wearing them online. Wouldn't have ordered them. But will make them work.

Date of experience: July 31, 2025

Amazing merchandise
July 31, 2025
Previous review

Amazing merchandise. And super easy web site to navigate.

Date of experience: July 21, 2025
Alabama
1 review
0 helpful votes
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Mrs. TT
August 10, 2025
Updated review

Very easy. I ordered on line. I had a difficult time deciding on which beautiful bracelet I wanted for an anniversary gift. All are gorgeous!

Date of experience: July 31, 2025

Beautiful jewelry and excellent prices!
July 30, 2025
Previous review

Beautiful jewelry and excellent prices!

Date of experience: July 20, 2025
Arizona
1 review
0 helpful votes
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Beautiful Ring!
August 10, 2025

I have bought several pieces on Ross Simon's and their products are always beautiful and well made. The pink pear shaped ring I recently purchased is GORGEOUS and has gotten a lot of compliments.

Date of experience: July 31, 2025
Georgia
1 review
0 helpful votes
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Great Company!
August 10, 2025
Updated review

I needed to replace an earring that I lost - a simple gold ball stud that I wear all the time. I have shopped with RS many times over the years, so of course I went to their website to find a new pair. Their site has great filters that help me quickly find whatever I am looking for. They also have a feature that lets you see the jewelry on a model so that you can judge the size on a face or hand which is very helpful. (Sometimes on a jewelry site, it is hard to tell how large or small an earring or ring is just by a picture of the item.)

Date of experience: July 12, 2025

I've ordered from RS for years
July 22, 2025
Previous review

I've ordered from RS for years. They have quality products and their website is easy to use and filter to what you are looking for.

Date of experience: July 12, 2025
Florida
1 review
0 helpful votes
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Gifts
August 10, 2025

Always love giving these earrings as gifts Bracelet lighter than expected Maybe listed gold weight in description

Date of experience: July 31, 2025
Georgia
1 review
0 helpful votes
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Quick and easy
August 10, 2025

I ordered earrings and needed them quickly so I did pay the extra shipping, and boom! They arrived in time for a needed event.

Date of experience: July 23, 2025
New York
1 review
0 helpful votes
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Lovely
August 10, 2025

Satisfied with my purchase. Product arrived on time. Will shop here again.

Date of experience: July 31, 2025
Florida
1 review
0 helpful votes
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Honest Opinion
August 10, 2025
Updated review

The experience is fine. What's inferior is that the product is too difficult to put into your wrist. Now I understand why this was put on clearance because of the quality. It looks like a pounded metal that was way too straight and not flexible. So you really needed the help of another person to put it on for you. A little bit frustrating.

Date of experience: July 31, 2025

This would is my second purchase from Ross-Simons
July 31, 2025
Previous review

This would is my second purchase from Ross-Simons. I have a seamless shopping experience.

Date of experience: July 20, 2025
California
1 review
2 helpful votes
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Great jeweler!
August 10, 2025
Updated review

They have good products, specially I like that they mention products' weight
And I can imagine how heavy or light they are!

Date of experience: July 30, 2025

So far, good enough though looking forward to receive...
July 30, 2025
Previous review

So far, good enough though looking forward to receive my order asap, will see!

Date of experience: July 20, 2025
California
1 review
0 helpful votes
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Purchase
August 10, 2025
Updated review

Purchase was easy but product was impossible to put on because clasp and jump ring were way too TINY!

Date of experience: July 30, 2025

Easy to use!
July 30, 2025
Previous review

Easy to use!

Date of experience: July 20, 2025
Pennsylvania
1 review
0 helpful votes
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Classic Earrings
August 10, 2025
Updated review

Perfect size, sparkle, and design. I already love these earrings. They will go with everything. Also of note is they feel secure and have a nice snap closure.

Date of experience: July 30, 2025

Excellent experience!
July 4, 2025
Previous review

I ordered two items. They both came fast in very nice packaging. The necklace is small and perfect and the malachite ring is beautiful. I have worn both already and they are a nice addition to my jewelry wardrobe. Thank you!

Date of experience: June 24, 2025
Georgia
1 review
0 helpful votes
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Great shopping experience
August 10, 2025
Updated review

I found just what I was searching for. Delivery was quick and the jewelry is lovely. These are gifts for family so I am very pleased with the quality. Thank you

Date of experience: July 30, 2025

Found just what I wanted very easily, Thank you
July 30, 2025
Previous review

Found just what I wanted very easily, Thank you

Date of experience: July 20, 2025