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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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I have been a longtime customer of Ross-Simon's. The quality and value of the products are unparalleled!
I've been a longtime customer. It's always a pleasure to shop Ross-Simon's unique collection of beautiful jewelry!
Very please with ease of ordering and the bracelet was beautiful! Thank you …. I will be ordering in the future!
First order with Ross & Simon's and was very pleased …. Can't wait to see my order!
These little earrings are sweet, and I would love them if they were larger. I would not have purchased them if I'd known how small they are. Happily, they will be a good gift for someone who doesn't like jewelry she can see.
Don't have any more time to write this review so I'm sending what I've contributed thus far!
Missed a 5-star because when I went shopping again after entering my payment information, I was required to reenter it once more (was checked to keep for future).
My order was received quickly and the bracelet is just what I wanted. Great quality for the price.
I have returned this item for credit. Not satisfied with quality of ring.
Bought 2 of the diamond initial necklaces as Christmas gifts for my grands. Previous review said they were small, which they are. Perfect size for young girls and will be cute to stack with other necklaces as they get older. I was very pleased with this purchase and delivery!
Very easy simple ordering process and my lab grown studs are beautiful
Very easy and simple I have brought the ring to match the bracelet.
This piece was so light, the links so lumpy, the color so off it might have been made of plastic. Not my first RS purchase so I was astonished at the cheap look and feel.
Ordering is easy and delivery is quick. Quality on last 2 items I ordered was not great. Clasps are hard to fasten, too small.
Ordering from Ross-Simons is very easy, delivery is in a timely manner. I have been very happy with all previous purchases but this bracelet is too skimpy, thin and not at all what I expected. It looks like it was made for a child.
I love jewelry and Ross-Simons has a beautiful selection from gold, silver, estate jewelry, precious stones and much more. I get compliments several times a week. The quality is amazing! And shipping is always on time.
They have BEAUTIFUL jewelry! And a wide verity to choose from.
Excellent customer service, associate was knowledgeable, polite, and most helpful initiating the return procedure
Cross already fell off and is lost. Latch wasn't large enough to hold cross it fell off when taking necklace off
I'm very upset 😡
I picked out the earrings and had them shipped directly to my friend. Everything was seamless and she loves rhe earrings.
The earrings are great for kids, unfortunately not for me. They are too small for my ears..
I love ordering from Ross whenever I can. I love the quality of the items and the delivery is fast and secure. Thank you, Ross.
Fantastic store easy to order beautiful and unique jewelry received in a few days of ordering very happy with the necklace and earrings the garnets are bright and sparkle in the light I love the set
Ease of purchase. I don't feel that the charm looked as nice in person as it did online.
Be careful about what you order. Some jewelry is very nice, but they sell all types and quality can vary. I paid $450 for a gold ring that is very thin. I will take it to a jeweler and have them reshape it to smaller and thicker. Prior orders of poor quality, I have returned. Return shipping and insurance increases your payout.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members