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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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I have been looking for a golf bangle bracelet for a Christmas gift for my wife.
It is perfect.
Shipping timeframe was reasonable. Product looks good, waiting to see if wife likes Xmas gift.
You always have a good selection of jewelry, love everything I've bought
Love your jewelry, I have several pieces
RS has a great selection of items. Good quality for the price of the item.
The only problem with this toe ring is that I am leary of adjusting it to fit my toe. It is made of gold so it has little "give", afraid it will crack. Unfortunately I will be returning it.
RS has a great selection of items. Good quality for the price of the item.
Love this necklace. Arrived very prompt. The chain could be about 2" longer.
Could not have been easier. Had catalog. Enter item number and completed order.
Everything went well order was correct and on time
It was an excellent experience, all things considered.
Lots of different items at all price ranges! Everything is high quality.
The ordering process went very well and my item was delivered within days of my order.
Easy to navigate website and plenty of choices to be made. Items I ordered looked just like the ones on the website and the stones weren't darker or oblique like some online web sites I've ordered from in the past. Very pleased with my gift purchases and I hope they like their xmas presents.
Everything was great. The only snag was the rough edge on a ring received.
Very fast and easy to place my order and delivery time was very reasonable
The website is easy to use and makes shopping a pleasure. The pearls are really lovely but I ordered the wrong length! I am sure there will be no problem exchanging them as I have done it before with Ross-Simon with no trouble.
The silver necklace I ordered was as described with a beautiful and intricate byzantine design. A very elegant piece of jewelry. I am very satisfied.
Your company does a great job, from my selection to receipt.
Your company does a great job, from my selection to receipt.
They don't match the picture. In the picture the stones are set in thin posts. The actual earrings were mostly gold with little dots of emerald in the center.
Beautiful bracelets. Arrived the next day. My daughter loved her gift!
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.


We only want you to keep the jewelry you love. Set up the return online or call (800) 835-0919. The photos online are taken of our inventory so we are interested in having any issues corrected.