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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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While shopping, my basket would 'lose/delete' my shopping cart. Three times! I finally separated my purchases and placed multiple orders.
Easy to order, but the constant delays in shipping was horrible. Will definitely shop local next time.
The earrings are very pretty and a good weight. I am disappointed in the size. They are a little smaller than I expected.
Great product that really completes a look, got lots of compliments on this necklace!
Fast shipping, and high quality product. However, the color isn't the same as in the picture. It's darker in real life which was a bummer.
There is no extreme waiting for your products. And I love the merchandise!
Watching sales, easy. Easy to order. These earrings shouldn't be sold. Come on, earrings over $2,000 should be worth something. These diamonds are MILK glass. You shouldn't carry these. Going back!
Thank you for your feedback. If for any reason you are not 100% satisfied with your purchase within 30-days of receipt, the piece can be returned. Returns are easy to set up online. We can be reached 24 hours a day, 7 days a week at (800) 835-0919.
I was disappointed in this gift for my granddaughter…my fault. It is so very tiny that I'm almost embarrassed giving it to her.
It was easy! My purchase was exactly as depicted in the on line catalog. I am very pleased!
I should have paid closer attention to the sizes in the descriptions. All three pieces caused me to have the same thought when I checked them: It is smaller than I expected.
I have a busy practice and Ross/Simmons allows me to shop in a non-pressured setting. I can review review beautiful jewelry and select from a wide array of choices for the one I love the most my wife.
Gemstones were not the best quality. I expected better quality from here.
Excellent! I did a quick internet search on the Wallace Sleigh Bell for 2022 and Ross-Simons came up at the top of the list. I was impressed by the website and decided to give it a try. I will very likely purchase again from Ross-Simons in the future.
Excellent purchase for the fold and white gold large earring backs. So please. Great fit and expected.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Shipping was quoted at 5 business days and delivered in 6. Shippers nationwide reported some delays given the high volume of packages from Black Friday and Cyber Monday.