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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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Smooth and efficient. I'm glad I came directly to your site because I would not have found the earrings using google or duck-duck-go shopping.
Couldn't believe how quickly the order arrived. Beautifully packaged for a gift. The rattle and engraving are lovely.
Bought this ring as a Christmas gift for my Mom. It was exactly as pictured on the website
My grandson like to buy something sparkly for his mom on Christmas. He earns $$ thru the year doing chores for me. He chose a lovely gold ring with his favorite color stoneā¦green. She will love it for years to come and it didn't break the bank. Lovely jewelry and easy website to navigate.
Love, love the quality and beauty of your merchandise. I have loved all the items I have received from your website. I particularly love to shop the sales.
I'm very disappointed in the size of the earrings - I think not as shown in your ad.
And they took way, way too long to arrive. Initially delivery was to have been on 12/8/22. Finally arrived on 12/13/22, after several promises of delivery dates between the 8th and the 13th.
And the tracking was non-existent! Why offer tracking, when it's never updated.
Great prices and great selections. Ellen is always on top of everything I buy and insures it gets to me in plenty of time.
Great products that are readily available and ship fast.
As I have mentioned previously, Ross-Simone offers a large selection of choices. Shopping via the internet is comfortable for me.
Looking for a birthday present - found it in my price range and it was delivered.
Great offer and easy to navigate site. So many beautiful things to choose from.
The hugie clasp on the earrings was too small to fit through my daughter's ears. The diamonds miniscule and overall not woth the money!
Thank you for your feedback. If for any reason you are not 100% satisfied with your purchase within 30-days of receipt, the piece can be returned. Returns are easy to set up online.
Great quality products and better than expected! I have already made another purchase!
Love the glass jewelry options. Many unique pieces to choose from. Great customer service. Thank you.
I always find the perfect gift at RS! Delivery was quick and the quality of the gift is great.
Always an excellent experience, fast service. So many beautiful things, always hard to select an item
Got a good deal Beautiful gold necklace at a very good price.
Previously purchased Emerald and Diamond pendant, then, last Christmas, the matching Emerald and Diamond ring. Both packaged in good taste jewelry boxes. This year's gift of matching Emerald and Diamond earrings were in plastic zip-lock baggies, then in small flannel bag. Would've preferred packaging a bit more fitting of their place in her collection, such as an earring presentation box. The earrings themselves are good matches and complements to the other pieces, so I am pleased with them.
I have had a great experience so far, and the package arrived quickly.
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo aƱadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.


Thank you for your feedback. We regret to learn there may have been an issue with delivery of your order. It is important to us that all of our customers receive their orders in a timely manner. Representing size online is a challenge. Our goal is to make shopping from home easier by including all the measurements and sizes of our jewelry. This information can be found under Product Details. If for any reason you are not 100% satisfied with your purchase within 30-days of receipt, the piece can be returned. Returns are easy to set up online.