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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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Easy process. No issues. Arrived timely. Thank you.
Navigating the website was smooth and easy. The product that I ordered arrived on time and was exactly what I was expecting.
EVERY PUCHASED FOR ME HAS BEEN ONE OF A KIND. ONCE I SAW IT THE FIRST TIME I COULD NOT RESIST REVISITING IT AGAIN, AND WANTING TO MAKE A PURCHASE WITHIN MY LIMIT. THANKS SO MUCH FOR MAKING THAT HAPPIN FOR ME.
Easy and convenient, Beautiful pair of earrings. Received on time. Just as Beautiful as seen online.
I was very pleased with what I ordered. Ordered for my granddaughters for Christmas.
Very easy to use site, select length options, and to see what the necklace looks like worn on a person. Checkout smooth as well. Good value for the money (great holiday bargains, attractive designs). Shipment arrived very quickly.
One item had a defect...Customer service gave very good suggestions for exchange strategies to still meet holiday deadlines. Generous & hassle-free exchange policy. Helpful staff.
I received the earrings in a timely manner. They are a bit smaller than I expected. However, they have a nice shape.
My wife saw it in a flyer. Thought it was nice and she might want for Christmas so I bought it! I hope she likes it.
Excited! Easy ordering and much to choose from! Quality and prices for every pocketbook.
Quick delivery, and received a very nice looking ring.
Happy to order. Good order and good prices available.
Ross Simons has quality jewelry
I'm a repeat customer!
Ive made three phone calls here. I received absolutely no answers to my question and was simply told to return them. They have a very secure clasp as the little hinged clasp folds closed on the pierced post. This hinged closure snaps in the closed position and pitches my earlobes. My diamond and gold hoops have a similar closure but they leave space for the earlobe. All I wanted was assistance. I really like the earrings but so disappointed!
Easy to order on line and the merchandise was what I wanted.
I have ordered other jewelry and have been pleased! I'm excited to see these pieces!
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.

