Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Ross-Simons

Ross-Simons

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
See all photos
How would you rate Ross-Simons?
grey stargrey stargrey stargrey stargrey star

Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,168
This company responds to reviews on average within 3 days

Instant Feedback

73,863 reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow Jayme F.
Unfollow Jayme F.
Share Review
Report Review

Santa pearl earrings
December 19, 2022

I was a little disappointed that I didn't get the 30%off instead it had changed to 25% and they are smaller than I thought - but keeping them

Date of experience: December 19, 2022
Georgia
1 review
0 helpful votes
Follow craig M.
Unfollow craig M.
Share Review
Report Review

Fast shipping
December 19, 2022

Received my order earlier than expected. I have has similar good experiences in the past

Date of experience: December 19, 2022
Oklahoma
1 review
0 helpful votes
Follow JAS N.
Unfollow JAS N.
Share Review
Report Review

Beautiful earrings!
December 19, 2022

Ordering was easy, shipping expedient. Appreciate the attention to detail.

Date of experience: December 18, 2022
South Carolina
1 review
0 helpful votes
Follow Jeannie S.
Unfollow Jeannie S.
Share Review
Report Review

Beautiful ornament, shipped quickly.
December 19, 2022

Easy to order, free shipping, great price, shipped quickly

Date of experience: December 18, 2022
Wisconsin
1 review
0 helpful votes
Follow George Z.
Unfollow George Z.
Share Review
Report Review

Gold for 14th Anniversary
December 19, 2022

Very easy to scroll through all the offerings to find what you like…….

Date of experience: December 18, 2022
Georgia
1 review
0 helpful votes
Follow Teresa B.
Unfollow Teresa B.
Share Review
Report Review

Happy customer
December 18, 2022

Very easy check out. The product was exactly as it was shown in the picture. I was very pleased. I was purchased as a gift and the recipient loved it.

Date of experience: December 18, 2022
South Carolina
1 review
1 helpful vote
Follow Janet Q.
Unfollow Janet Q.
Share Review
Report Review

Love my ring!
December 18, 2022

Love my ring! Fast shipping. Don't know what else to say.

Date of experience: December 18, 2022
Florida
3 reviews
0 helpful votes
Follow Jo M.
Unfollow Jo M.
Share Review
Report Review

Murano Christmas Jewelry
December 18, 2022

I love my new Christmas Murano jewelry and have presented pieces as gifts. These are selections that you cannot pick up at the mall. Speedy delivery, too. Nice gift boxes. Some get assigned special reduced prices.

Date of experience: December 18, 2022
Tennessee
1 review
0 helpful votes
Follow Tere B.
Unfollow Tere B.
Share Review
Report Review

Lovely item but slight damage
December 18, 2022

The silver n black pearl necklace is lovely n was shipped fast but it arrived tangled n one of the pearls was bent away from the others. Difficult to describe but the pearls were supposed to be side by side but one was a bit off to the side with a gap between it and the others.

Date of experience: December 17, 2022
Michigan
1 review
0 helpful votes
Follow Annette Z.
Unfollow Annette Z.
Share Review
Report Review

Great as usual!
December 18, 2022

Thank you for your prompt response to my email enquiry!

Date of experience: December 17, 2022
South Carolina
1 review
0 helpful votes
Follow David O.
Unfollow David O.
Share Review
Report Review

Very Pleased!
December 18, 2022

Received the necklace and was very pleased! The cat pendant and diamond are beautiful.

Date of experience: December 17, 2022
Texas
2 reviews
0 helpful votes
Follow Barbara C.
Unfollow Barbara C.
Share Review
Report Review

Beautiful
December 18, 2022

Ross-Simon offers an excellent variety with great pricing. Their website is fast. The items are high quality

Date of experience: December 17, 2022
Oregon
1 review
0 helpful votes
Follow Jeremy M.
Unfollow Jeremy M.
Share Review
Report Review

Review of purchase
January 17, 2023

I was looking for a ring set with my niece wanted. It was very easy to search for and find on the website. My only disappointment is the shipping took longer than I would've expected. But I did get it in time for Christmas.

Date of experience: December 17, 2022
West Virginia
1 review
0 helpful votes
Follow Barbara V.
Unfollow Barbara V.
Share Review
Report Review

Wife loved everything. I'm a hero!
December 17, 2022

Everything GREAT!
Easy order process.
Will purchase more in future.

Date of experience: December 17, 2022
Colorado
1 review
0 helpful votes
Follow Joyce J.
Unfollow Joyce J.
Share Review
Report Review

Gold earrings
December 17, 2022

My experience is excellent. I have been shopping at Ross-Simons for years and never ran into any problems. I would recommend friends and family to shop at Ross-Simons.

Date of experience: December 17, 2022
Louisiana
1 review
0 helpful votes
Follow DottieB R.
Unfollow DottieB R.
Share Review
Report Review

Bracelets
December 17, 2022

I bought 2 gold bangle bracelets and while I like both of them the color is not the same and so am going to return one and get an identical one as the one I'm keeping, I want to wear them together.

Date of experience: December 17, 2022
New York
1 review
0 helpful votes
Follow Edith S.
Unfollow Edith S.
Share Review
Report Review

Bargain!
December 17, 2022

Great looking little necklace with synthetic pearl. Easy on-line shopping.

Date of experience: December 17, 2022
California
1 review
0 helpful votes
Follow Shannel W.
Unfollow Shannel W.
Share Review
Report Review

Right on time
December 17, 2022

Excellent selection and great value prices! My bracelet was exactly as pictured!

Date of experience: December 17, 2022
Arizona
4 reviews
0 helpful votes
Follow David J.
Unfollow David J.
Share Review
Report Review

Good Job
December 17, 2022

Nice piece. Reasonably priced. Arrived in a timely fashion.

Date of experience: December 17, 2022
Pennsylvania
1 review
0 helpful votes
Follow Mary B.
Unfollow Mary B.
Share Review
Report Review

Emerald Bracelet
December 17, 2022

Like the bracelet stones are a decent quality some of the stones have damage and are chipped debating on sending the bracelet back

Date of experience: December 17, 2022