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Ross-Simons

4.3

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,168
This company responds to reviews on average within 3 days

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73,863 reviews

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Virginia
1 review
0 helpful votes
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Experience
December 21, 2022

Good experience up to expectations. Would definitely use Ross Simons again

Date of experience: December 21, 2022
Texas
1 review
0 helpful votes
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Exceptional jewelry options
December 21, 2022

So many choices at so many price points, all in a wide array of styles. Win.

Date of experience: December 20, 2022
Georgia
1 review
0 helpful votes
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Nice Christmas gift
December 21, 2022

This chain bracelet fits my wrist perfectly. This is a beautiful product, I'm sure I will get plenty of compliments.

Date of experience: December 20, 2022
Alabama
1 review
0 helpful votes
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Amber ring
December 21, 2022

Always good experience. Love seeing size on models!

Date of experience: December 20, 2022
Nevada
1 review
0 helpful votes
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I am a long time customer of RS...
December 20, 2022

I have purchased items for my wife and both of my daughters, and they have always enjoyed what they have received. I always enjoy ordering from RS!

Date of experience: December 20, 2022
Massachusetts
1 review
0 helpful votes
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Earrings are beautiful!
December 20, 2022

The earrings I ordered were exactly how they looked online and they will be a great Christmas present!

Date of experience: December 20, 2022
North Carolina
1 review
0 helpful votes
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The perfect gift of love -
December 20, 2022

It is the perfect gift for my friend to remember her dog by. Sometimes it is nice to hold in your hand or have close to your heart. You knowing that the miniature in silver of your love will be forever.

Date of experience: December 20, 2022
Pennsylvania
1 review
0 helpful votes
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Necklace
December 20, 2022

Everything went well I am very pleased all went smooth and I am pleased with my purchase

Date of experience: December 20, 2022
Pennsylvania
2 reviews
0 helpful votes
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Great Experience!
December 20, 2022

I have purchased several items from RS and am more than happy with all of them. Shipping is really fast. The only problem with this website is trying to decide what to buy!

Date of experience: December 20, 2022
Maine
2 reviews
0 helpful votes
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My error
December 20, 2022

Love Ross Simon. Unfortunately I did not look closely at the Byzantine bracelet I purchased. I expected it would be more round.

Date of experience: December 20, 2022
Massachusetts
1 review
0 helpful votes
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Very easy to purchase online
December 20, 2022

Easy to navigate web site. My order came in within 48 hours from the date of purchase. The prices online were great.

Date of experience: December 20, 2022
New Jersey
1 review
0 helpful votes
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Good
December 20, 2022

It was an outstanding experience I will continue to do business with your company

Date of experience: December 20, 2022
Alabama
1 review
0 helpful votes
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Great for gifts and for you.
December 20, 2022

So good I keep coming back. There is a great selection and the jewelry is beautiful.

Date of experience: December 20, 2022
Virginia
1 review
0 helpful votes
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Arrived in time. Very Elegant!
December 20, 2022

Overall a pleasurable buying experience. My GF loved the bracelets I bought for her. We had one slight issue with the chain coming detached but I think I've managed to resolve that.

Date of experience: December 20, 2022
Washington
1 review
0 helpful votes
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Great quality, reasonable price
December 20, 2022

Return to Ross Simons every time for reliable quality gifts for our mother! This gold necklace was reasonably priced and arrived quickly just in time for holiday gifts.

Date of experience: December 19, 2022
California
1 review
0 helpful votes
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Satisfaction
December 20, 2022

Good products for very reasonable prices. Fast and efficient service.

Date of experience: December 19, 2022
Illinois
1 review
0 helpful votes
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Sapphire ring
December 20, 2022
Updated review

No problems. The ring fits well and is comfortable

Date of experience: December 19, 2022

Puppy pendant
June 20, 2022
Previous review

The puppy pendant is cute. I was disappointed that it did not come with a chain.

Date of experience: June 20, 2022
Georgia
1 review
0 helpful votes
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Exactly as advertised
December 20, 2022

Very pleased with the product and the speed in which it arrived.

Date of experience: December 19, 2022
Florida
1 review
5 helpful votes
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Had to reorder one pair of earrings
January 18, 2023

Reported to RS that one order contained only one earring. Was advised that I would receive an email about when the incomplete order would be picked up by UPS. No email yet.

Date of experience: December 19, 2022
Illinois
1 review
0 helpful votes
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Dull Earrings
December 19, 2022

I ordered emerald earrings and these earrings are very dull, do not look like emeralds. Anyway you sent me a pair of jade earrings? They looked sparkly on your website.

Date of experience: December 19, 2022