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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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I purchased it as a Xmas gift.
I'm not impressed but, we'll see what my girlfriend thinks on Xmas day?
Ordered earrings and the colors upon receipt very different than presented on advertisements. Ok enough but unlikely to order again without seeing.
It was very easy to order the items and they came packaged well and each in its individual Box very happy thank you
Website is not easy to navigate! Bracelet does not look bright and colorful like the bracelet in the advertisement. There are no red fire opals shown on Ross-Simons website on the bracelet as shown in the ad either.
The proof of the product quality will be measured when she opens her gifts
Thank you very much. So glad I received these gifts in time for Christmas and both were beautiful. Very Satisfied customer
Always a quality product and service! I highly recommend their products and customer service.
I have been buying from Ross Simons for several years and I am always pleased with the quality of the jewelry and the service I receive.
I have purchased various items from Ross-Simon over the years and have never been dissatisfied. This recent purchase did not disappoint.
Ross Simons offer a wide selection of jewelry at a wide choice of prices. The bracelet I ordered was shipped and received promptly. Received as expected and was very happy with my purchase.
Ordering was very easy on their website and I paid extra for express shipping and arrived exactly when it was supposed to. Item that I purchased was high quality and I recommend this site immensely.
Easy order, beautiful piece and as pictured. I should have measured though because the piece is a smallish, hard to see the gold accents. My friend likes delicate things so she'll love it.
I was disappointed with the length of the necklace (*******). Thought it was 18", it is only 16".
The mobile experience is garbage, the website needs to be updated. The full website experience was amazing.
The mobile cart was not able to complete my transaction, your credit card payment implementation kept discarding my CC expiry info and the transaction kept being rejected because the necessary information for validation was not being transmitted in the request. IOS Chrome. I was able to complete the transaction on Chrome on my windows PC.
Everything as great. Bangle Bracelet was excellent quality. Website was easy to order from. I recieved my order quickly.
Gorgeous pieces. Loved the quality and workmanship. Super fast shipping and great prices. Will shop again!
It is a Christmas gift wrapped and not really evaluated yet.
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.

