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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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Always a pleasure to shop at Ross Simons. The gemstones are always good quality.
Received the ring quickly! It is beautiful and will be a wonderful one year gift for my daughter in law who had a baby last December. I look forward to the next grandchild and will add another stackable ring as a gift to my daughter in law then. Thank you
I enjoy shopping at Ross Simons and have been a long-time customer. I have purchased many items. Some of the images don't match the descriptions, for example, the diamond hoops that were on sale for $99. It looked like there would be more diamonds in the hoops. As a lay person, it would be nice to see the actual number of stones that are placed into the piece, not just the Karats. Other than that, I appreciate their quality and price points on sale items.
Great experience with the company online and with customer service and the jewelry is greta quality just not what i was looking for
Earrings are really small. Not what I was expecting. Still beautiful but will be returning.
I would definitely purchase from you again thank you qualities is good and I will recommend my friends to look at your website because you have beautiful jewelry. Thank you.
The turquoise stone has a rough & pointy edge. Very disappointing given the price point.
The photos did not fairly represent the item. The chain was so thin I could hardly see it in the box.
Love the unique selections and easy process. Item arrived well wrapped and boxed with care. Will shop again!
It was a very positive experience and I was very pleased with the items that I bought. The tourmaline is beautiful and I found that the items were exactly as described. Thank you.
Ordering was very easy and my order was shipped very quickly. It's a beautiful piece. Thank you so much.
Had wonderful gold earrings & lost one. Found a better pair at Ross-Simmons
Like them better. 😊
I knew exactly what I was looking for. Typed in search box my description, and it popped up perfectly!
Would love to be able to zoom in even closer to get a better take on merchandise actual size
It should have been made with some sort of Safety Clasp on it, because it's style doesn't have anything on it to ensure it won't UNKNOWINGLY come off while you're wearing it.
Quick delivery and the product is gorgeous. This was the perfect gift for an 18th birthday.
Over the past 30 years, I have purchased Dishes, porcelain ware, and even flatware! Ross Simon has reasonable prices, great service and never have a shipping issue.
I love my new cartilage earring! Looks great and it's so sparkly! Great price too!
The ring itself is nice. Not as big as expected so was disappointed in that. I will keep it and wear it even though it's not quite what I was hoping for.
Unfortunately, any earrings I wear must have a gold post or gold wire, otherwise my earlobes get infected. I bought these blue topaz stone14k gold earrings and they are so nice. They look just like the photo and they arrived fairly quickly too!
I had a wonderful experience ordering from Ross-Simons and would definitely consider purchasing other items from them.
Thoroughly enjoy the earrings. They are adorable with the seashells and the seahorse. Will be wearing them a lot the rest of the Summer.
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.


We regret to learn that you've had issues with the necklace's clasp design. That’s understandably frustrating. Your feedback is incredibly valuable, and we’ll be sure to pass it along to our team. As always, we want you to be satisfied and are happy to accept items back for a full refund within 30-days of purchase. Private message sent.