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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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The beautiful blue and crystal necklace and earrings are simply gorgeous and I shal enjoy wearing them.
I have purchased numerous items from Ross-Simons but thinking this will be my last item. Everytime I go to use a coupon - it is either not applicable or there is some reason why it cannot be used. This is disappointing and frustrating to a repeat customer.
So easy, from start to finish. I'll be ordering again, I'm sure.
Have been a customer for several years and have been completely satisfied with every purchase.
Easy to find merchandise and to order. Quality merchandise.
Terrible quality. Flimsy gold and and latches don't hold at all! First time I wore these, one earring unknowingly came unlatched and is lost forever. Having 1 earring is worthless. Very disappointed. DO NOT BUY!
Have to say they looked exactly as the picture advertised.
The size of the drop is perfect for everyday wear. I'm not the type to wear a different earrings. Having one pair for day and night is all I need. I love these Italian style drops. In addition, the earrings are beautiful.
Perfect earrings for what I needed them for. They were exactly what I wanted.
Fast shipping! Great customer service. Quality products.
I ordered a pink sapphire eternity ring. It's very pretty, but definitely smaller than it appeared to be.
The items were just what I wanted and very pleased with the ease of placing my order.
I paid to much for this ring. Doesn't look like the one that was advertised. My mistake. I won't order again. Sorry I ordered so dissapointed with the looks and quality of the ring. Thank you. God Bless!
Thank you for your feedback. We reached out to our team and had our inventory for this piece checked. We sell 1000s of pieces so there is something for everyone, we understand this was not the right piece for you. If for any reason you are not 100% satisfied with your purchase within 30-days of receipt, the piece can be returned. Returns are easy to set up online. Our team can be reached 24 hours a day, 7 days a week at (800) 835-0919 for assistance. We are always happy to assist.
Ross and Simon delivery was very Fast, there is nothing else to describe.
Beautiful product at an excellent price. It will be a treasure for years to come.
Received necklace in a short time frame. It appears to be in great shape. My wife will be the final judge once I present it to her on our anniversary.
The site was easy to navigate, and I love the affordable selections. I came across the site last year when I was doing a Google search for some jewelry items while I came across Ross-Simon I never purchased until now, there were really diverse design options and price ranges from low to high fitting all budgets. I loved my piece and would be purchasing again for myself and others.
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.


We regret to learn of this issue. We always recommend if you feel there is an issue with an item you receive, or it is not working properly to please contact us for assistance. We will inform our Quality Team. We do appreciate your feedback.