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Ross-Simons

4.3

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,168
This company responds to reviews on average within 3 days

Instant Feedback

73,861 reviews

We monitor reviews for authenticity

Colorado
2 reviews
1 helpful vote
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Bumble Bee Bolo Bracelet
May 13, 2023

The bracelet is prettier in person! Love Ross-Simons jewelry!

Date of experience: May 13, 2023
North Carolina
1 review
1 helpful vote
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Beautiful Piece of Jewelry
May 13, 2023

A beautiful piece of jewelry as always from RS, excellent customer service & a speedy delivery!

Date of experience: May 12, 2023
Ohio
1 review
1 helpful vote
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The AA Perfect Gift
May 12, 2023

Wanted to find something to celebrate a special gal's 1 year anniversary of sobriety and this is it. The Serenity Prayer is a beautiful prayer for anyone at any time, but it has a special meaning to all AA members. Now she will be able to wear it proudly as a reminder to take it one day at a time.

Date of experience: May 12, 2023
New York
1 review
1 helpful vote
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Tron
May 12, 2023

Very pleased. Quality product with fast processing and shipping.

Date of experience: May 12, 2023
Florida
1 review
0 helpful votes
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Not great
May 12, 2023

The earrings are pretty, just not what I expected.

Date of experience: May 12, 2023
Illinois
1 review
1 helpful vote
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Happy
May 12, 2023

Very happy with all my purchases from Ross-Simons now

Date of experience: May 12, 2023
Nebraska
2 reviews
1 helpful vote
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Aquamarine bracelet
May 12, 2023

Love the deals! Beautiful. A little large but still very nice.

Date of experience: May 12, 2023
South Carolina
1 review
1 helpful vote
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Always sent in a timely manner. If any issues have always had great customer service. We have bought from Ross-Simons for many years.

Date of experience: May 11, 2023
Texas
2 reviews
3 helpful votes
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Love the jewelry! Pictures are very accurate compared to what you buy. Very easy ordering process.

Date of experience: May 11, 2023
South Carolina
1 review
1 helpful vote
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Super easy the description was exactly as described. Thanks

Date of experience: May 11, 2023
Ohio
1 review
1 helpful vote
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New Rings!
May 11, 2023

Love my new rings! Mothers Day presents! They fit perfectly!

Date of experience: May 11, 2023
Tennessee
1 review
1 helpful vote
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It super cute!
May 11, 2023

The handling time is fast and the item is so cute!

Date of experience: May 11, 2023
Florida
1 review
1 helpful vote
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Ring
May 11, 2023

Fast and easy. The ring was fantastic. I will definitely use you in the future.

Date of experience: May 11, 2023
Wisconsin
1 review
1 helpful vote
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Byzantine ring
May 11, 2023

Excellent. Reasonable prices. Easy I received my ring faster than most deliveries and it is just as advertised. Fits as ordered

Date of experience: May 11, 2023
Florida
1 review
2 helpful votes
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Good
May 11, 2023

Deliver took longer than I was expected but came in good condition

Date of experience: May 11, 2023
Pennsylvania
1 review
1 helpful vote
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Tanzanite earrings
May 11, 2023

I love both sets of earrings! They are beautiful and well made!

Date of experience: May 11, 2023
Florida
1 review
3 helpful votes
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Scairdy kat
May 11, 2023

I am in my " elderly" years, not trained for the electronic epoch we all now live in...so l usually do not purchase jewelry that l cannot physically see, handle, and is expensive... electronically. My recent purchase of an antique pietra dura bracelet was easy and l am delighted with it! It arrived right on time, and was even better than the photos, if that is possible. Thank you Ross- Simons!

Date of experience: May 11, 2023
Tennessee
2 reviews
0 helpful votes
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LOVE purchasing jewelry from Ross Simons. Friendly, helpful staff, incredible selection, and really great pricing!

Date of experience: May 10, 2023
Illinois
1 review
0 helpful votes
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These are lovely earrings & I've been looking for a double pearl earring forever. However, the post was short making it pinch when I tried it on. In addition, the backing was so soft & fine that the earring easily bent of if shape. Very disappointed bc I so want a double pearl earring.

Date of experience: May 10, 2023
South Carolina
1 review
1 helpful vote
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Exceptional jewelry
May 10, 2023

I found the perfect ring, earrings and bracelets for my son's wedding. So pleased with the quality of jewelry and received many complements on my purchases!

Date of experience: May 10, 2023