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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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Was okay………,,,,,,,,,,,,, …. ……………………………………………………………..
This ankle bracelet was really a disappointment. It's very tiny and fragile. So much so that I couldn't even get it to clasp around my ankle. It's also very stiff and would not drape correctly. I will be contacting customer service and returning it.
Ordering was seamless, delivery was on time and the product was as pretty as pictured. I will definitely purchase again.
Everything arrived well. I'm not sure I chose the right necklace, but if it doesn't work out, then I will replace it.
The quality and size of the earrings are not to my expectations.
Great item description, quick shipping and good value*****
Beautiful bracelet. I lost it 2 days ago. 😭 😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭
The changeable, magnetic clasp for old and less old fingers is fantastic! If you haven't been wearing some of your favorite necklaces because of those hard to fasten, tiny clasps…this is for you! The magnet is strong, fastens quickly and stays put. You'll love it.
Website very accurate. Made it easy to make a selection. Happy with my choice.
Delivery was on time and a request to a salesperson was also accommodated
The diamond earring jackets are beautiful, but my diamond studs would not fit in because I had screw backs put on them. Otherwise, they would be have looked gorgeous. Also the return was super easy. I have bought from Ross Simons for many years. A great company!
Routine ordering. No problems except not as shown in the catalog.
I would like to be able to insert catalog number to easier find items
Love my signet ring. The turnaround time was terrific and no impact to the engraving quality.
Alot to choose from.
Styles I do not see anywhere else.
Do not like the one gem, supposed to be citronella does not look like there's even a gem in it. Too shiny, entire earring
Lovely ring; the color is a true pale blue sky. Very classy looking!
Everything is good, color of the ruby is not as bright red as it appears in the picture.
Love the quality of jewelry, but this necklace is poor design, due to the toggle not staying together
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.

