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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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I was looking for the #925 mark but could not find it and wondered if the earrings are really
Sterling silver.
Great products at a great price.Fast and efficient. Beautiful and fabulous diamonds
The selection and purchasing process was extremely easy. I loved the selections and payment process.
The process was extremely convenient and easy.
Very satisfied. My only wish is it had a lobster claw clasp instead of a spring ring.
They are exactly as appeared online. Ross-Simons has never failed me. I have not ordered much due to our economy situation WHICH I hope will change at some point.
It was extremely easy to order PLUS I now will have these pieces to match my earrings I purchased prior. Wish I could shop more but am apprehensive for now but hope to move forward more.
So many things to choose from, and easily found the perfect gift.
Found a sweet little surprise of a gift
I'm very happy with the bracelet I purchased, it's a day gift for granddaughter. I know she'll be happy
I have loved all the items I've purchased here, have another in mind, as a gift
I have purchased many items from Ross Simon's for me & my daughters. I know before I receive them that they will be high quality. Loved every piece, especially their earrings. Their customer service is also great. If you are on the fence to buy don't hesitate to!
Easy enough to order & got a coupon
Two of the 4 are beautiful. The two sets of studs, one blue topaz and one green peridot are not very vivid in their color, compared to what I expected via their pictures on the website. I will still use them but a tad disappointed.
Great value br add celery is a fantastic add to my wife's layered collection
Have been ordering from RossSimmons for decades and am never disappointed 💝
They r beautiful. But too heavy for me. Also I don't like the gold overlay. It makes the earrings look cheap...
I love the earrings I purchased from Ross-Simons. Quality is excellent. I wear them all the time now.
Always greet quality, beautiful selection and prices. Thank you
Perfect necklace style to suspend a silver pendant better than a chain
I have shopped with Ross Simon for many years and have found a few statement pieces to add to my jewelry collection but the quality is not solid as it used to be.
I was looking for a nice and delicate everyday ring. I fount it! It looks very nice and quality is lovely. The only thing I wish the aquamarine had more color but for the price, I love the product
I absolutely love this ring! It's an elegant addition to my collection.
Fast reasonably priced quality products Love my new bracelet
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.


We thank you for being a long-time customer of ours and regret to learn you are disappointed with your latest purchases. Our goal is to provide unique, quality items at a great price point- based on this we offer a wide variety of items in different quality levels and price points – something for everyone. Keep in mind the price of gold has really increased over the years, and we have worked very hard to keep the “look” you love at an affordable price point. As always, we want you to be satisfied and are happy to accept items back for a full refund.