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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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I wanted a ruby ring and found just what I was looking for. While browsing through the website, I also found some really cute earrings at a fabulous price. I am very happy with my purchase.
Website is easy to navigate and I was able to see a selection of items that met my search request - no "extra" items that had no relation to my search. Looking forward to receiving my order.
I have ordered many lovely pieces from Ross-Simmons. Several for formal wear and most recently more casual. Every piece is lovely and prices are fair. Will definitely be back!
Beautiful opal. A great addition to my opal ring collection. Good size opal.
My favorite jewelry stop. Great prices and simple returns
The pieces I bought were exactly as expected. Very nice jewelry.
I am very satisfied with my purchase; and it arrived in lees than 48 hours.
Shopping online can be difficult! Never know how sturdy it is, how it feels to the touch, what the item weighs, how the item actually handles, etc
Contacted Ross Simons on Tuesday and asked what they could do to get this item to me for a birthday gift on Sunday. They expedited the engraving and shipped it priority. I received it on Friday. A great birthday gift for my granddaughter.
Great job Ross Simons. I am amazed and grateful.
Thank you
Gerry Desmarais
Chepachet
Haven't given the gift yet. I will let you know of any issues or problems by next week
We are repeat shoppers and have always been happy. My husband bought me a beautiful, long strand of dark freshwater pearls for my 60th birthday. I wore them with pride to his memorial service in May.
Easy to order and receive purchase! A good company with reasonable prices for all.
Bracelet shipped quickly. Very satisfied with my choice!
Great set and quality product, received on time, 100% satisfaction.
Not happy with quality of bracelet for the money, very thin and junky looking, I expected with better quality
This pendant is perfect for everything you wear. I think it's beautiful! Will buy from this store again. And shipping was fast.
The ring is nothing like the photos. The london blue topaz is gray at best, NOT that beautiful bright blue in the pic, like wise the garnet is not that bright either. If the topaz was truly the color in the pic, then the garnet would shine brighter.
The sale price was fantastic, but it does not pop with color like the photos at all! I would not have purchased it if I had seen it in person. I wouldn't have given it a second look to be honest. Guess that's why it was on sale with doctored photos.
Very easy to order on line. Received in a timely manner. Smaller than I anticipated but beautiful!
I've ordered many times over the years and was always satisfied with my purchases. That being said, I ordered 2 pair of earrings; one blue topaz and amethyst with rose garnets. I returned the amethyst pair because they looked nothing like what was pictured. I kept the blue topaz even thought I was disappointed in pale blue color and size (yes I read the description but hard to picture cm size) and the picture of them on the model seemed larger than in person. The shipping had been free but cost me $14 to return by UPS (priority w/USPS was more).
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for sharing your feedback—quality is our top priority, and we regret that your bracelet did not meet your expectations. The bracelet has been part of our collection for many years and has been the perfect choice for many customers.
Your satisfaction is very important to us. We offer a 30-day return policy to ensure you're completely happy with your purchase. You can initiate a return online, or if you prefer, our Customer Care Team is available to assist you directly at (800) 835-0919. Private message sent.