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Ross-Simons

4.3

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,168
This company responds to reviews on average within 3 days

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73,863 reviews

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Florida
1 review
0 helpful votes
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Beautiful and Delicate
September 4, 2025
Updated review

Love this anklet- gold heart with silver look great together.

Date of experience: August 25, 2025

Quality products, user friendly website and great customer...
August 25, 2025
Previous review

Quality products, user friendly website and great customer service.

Date of experience: August 15, 2025
Missouri
1 review
0 helpful votes
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First time to order
September 4, 2025

That's far I've been quite pleased with my first time to order from Ross Simmons. The earring diamond size was smaller than I thought so I had to return those, but that was my air. I've ordered more jewelry now and I'm waiting to receive. By one frustration with the website is when I search for a particular piece, it only loads a small amount of items at a time. I wish there were way to get it to show more so I didn't have to keep hitting the button to have a few more loaded each time.

Date of experience: August 25, 2025
Maine
1 review
1 helpful vote
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Blue sapphire ring
September 4, 2025

Love it! Beautiful color, size of stone is just right. Ring size was as stated.

Date of experience: August 25, 2025
California
1 review
1 helpful vote
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Good
September 4, 2025

Happy with this purchase! I have gotten bracelets and earring sets, like this ring a lot.

Date of experience: August 24, 2025
North Carolina
1 review
1 helpful vote
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There was a problem with the shipping of the product but all was sorted out very rapidly by an expert customer service representative. Thank you

Date of experience: August 24, 2025
New York
1 review
0 helpful votes
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Great Present for a wonderful person
September 4, 2025

Service fully met my expectations and item purchased was received in a very timely manner.

Date of experience: August 24, 2025
New Hampshire
1 review
1 helpful vote
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New 10k gold earrings with pearls.
September 4, 2025
Updated review

I love them! They are very nice looking and beautiful! I have an event coming up that they will be perfect for! Thank you!

Date of experience: August 24, 2025

Love Ross Simons!
August 24, 2025
Previous review

Love Ross Simons!

Date of experience: August 14, 2025
Texas
1 review
0 helpful votes
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Overall, the product is acceptable. However, the turquoise appears to be handmade. I am native American and have numerous pieces of authentic beads. The stones provided in this necklace are small and fairly consistent in coloration (which is not anything I have seen - most turquoise stones have fire in different directions). There are also two turquoise/quartz stones at the exact center of the necklace - again, this is clearly predesigned and not entirely a good look.

Date of experience: August 24, 2025
Washington
1 review
0 helpful votes
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Gift
September 3, 2025
Updated review

Gave the gold heart and chain to new lady friend she loves it hasn't taken it off yet!

Date of experience: August 24, 2025

Quick and easy to order
August 23, 2025
Previous review

Quick and easy to order

Date of experience: August 13, 2025
Pennsylvania
1 review
1 helpful vote
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Exceeded Expectations
September 3, 2025

I chose this particular Effy ring for its unique shape and style. I also appreciated the craftsmanship of the designer. This ring arrived beautifully packaged, and was even prettier in person!

Date of experience: August 24, 2025
Maine
1 review
0 helpful votes
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Lulu
September 3, 2025

I thought the coin was going to be a bit thicker but I'm satisfied with it

Date of experience: August 24, 2025
Mississippi
1 review
0 helpful votes
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Easy and Convenient
September 3, 2025

Easy and convenient shopping experience. Nice product with quick shipping. Thank you.

Date of experience: August 24, 2025
Massachusetts
1 review
0 helpful votes
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Subtle and Beautiful
September 3, 2025
Updated review

Items always arrive quickly from Ross Simons, and nicely packaged. This item is exactly as described. It is striking.

Date of experience: August 24, 2025

Good quality products at reasonable prices
August 24, 2025
Previous review

Good quality products at reasonable prices. Lots of variety. Classic & unique pieces.

Date of experience: August 14, 2025
Virginia
1 review
1 helpful vote
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Love my earrings and necklace.
September 3, 2025

It was easy to order and my jewelry arrived quickly. It is hard to find all gold jewelry anymore but Ross SImons always has a great selection.

Date of experience: August 15, 2025
Maryland
1 review
0 helpful votes
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Beautiful but wrong size
September 3, 2025

A size 8 was ordered but somehow a size 7. Had to pay for return shipping and insurance $16.84 to have and item exchanged for correct size.

Date of experience: August 22, 2025
California
1 review
0 helpful votes
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Beautiful earrings
September 3, 2025

2nd pair of Ross-Simmons earrings. These earrings are beautiful, very light weight, good quality, and are becoming my favorite brand!

Date of experience: August 24, 2025
Alabama
1 review
0 helpful votes
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Best quality jewelry
September 3, 2025

Easy ordering. On time delivery. Ross-Simons has amazing selection and value.

Date of experience: August 24, 2025
Virginia
1 review
2 helpful votes
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Gorgeous statement ring!
September 3, 2025

This London Blue Topaz ring is the perfect statement ring, bonus that it's my birthstone! The bezel set stone is perfectly balanced and sits at the perfect height and I don't have to worry about prongs getting caught in my hair or on my pockets. The ring material is smooth and is very comfortable to wear. So very glad I purchased this.

Date of experience: August 24, 2025
Pennsylvania
1 review
0 helpful votes
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All positive
September 3, 2025

The items are high quality and ordering is very easy. Communication (email) is clear on ordering, shipping and returns.

Date of experience: August 24, 2025
Connecticut
1 review
0 helpful votes
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Sunflower Girl
September 3, 2025
Updated review

I ordered beautiful 18K plated sunflower earrings with purple turquoise middles. They are gorgeous, I have received so many compliments on them. They also came in a really nice box, which I will keep.

Date of experience: August 24, 2025

Website is very user friendly
August 24, 2025
Previous review

Website is very user friendly

Date of experience: August 13, 2025