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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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We received the 1st annual edition of Reed and Barton's Christmas Cross as a wedding gift. Every year we have added the next edition and now we have our 55th ornament. Needless to say, the price has increased significantly. The jewelry store that carried the crosses quit carrying them several years ago, so we had to find a new supplier, and Ross-Simons was the perfect answer. The price, service, and availability are outstanding. We couldn't be happier that we can continue our collection!
The overall transaction was simple and smooth. All good for my first purchase.
Shopping was easy. We'll see how the rest of the experience goes.
Great jewelry. Always received great products from this company.
Great company, affordable price, good quality. My item's was delivered quick and in a very nice box. Highly recommended this company.
The overall experience was great. I'm so glad I ordered the pearl studs in 14kt gold.
Ordering was easy and checkout also.
Found nice gold hoops to use till I can afford to replace my 14K ones that I've worn for 25+ years. Selection was nice. Good value and quick delivery. Packaging was impressive.
Easy to order and receive. Necklace is a lot smaller than it looks in the picture.
Up until this purchase never had a complaint. I dont have 12 more characters to say.
Nice jewelry and good price for it. It's what I was expecting for daily use.
Im a regular customer because I love you service
I received the Beautiful gold bangle and ring and was so glad I had ordered them! Thank you for a quick delivery also!
Wonderful selections on sale and great prices. Love the items offered.
Quick service so far. Jewelry is nice. Prices are good-hoping the quality is just as good.
Nice prices and the jewelry looks good we'll see what it looks like when I receive them.
My ring did not have 14 k gold and it was recessed in setting more than expected
Ross did a great job. The earrings came in a nice, pull tab box and the earrings were in a jewelry bag. Excellent presentation. The earrings themselves however, are MUCH smaller than what is shown in the catalog. Huge disappointment sending them back.
Overall, satisfied with my order. Still, the item -bracelet, in the website did not offer the origin of the SS. Turkish sterling silver looks like stainless steel, not like 925 SS. It is well made and looks great with my watch, that's way I am keeping it
The initial was child size. Not at all what I expected. Really unhappy. Looked much bigger on website
Simply beautiful. Always happy with my purchases from Ross Simmons.
Almost overwhelmed by so many beautiful choices at affordable prices. Will definitely be a repeat customer.
This ring is was probably described as delicate in advertising. I'd call it cheap. It is easily half of the weight of a (I thought) similar item I purchased several years ago. I've worn it twice and already lost a stone. NOT GOOD.
I'd have paid more to get pearl earrings that would become my special pair. The wires on these are flimsy.
Smooth, no issues whatsoever!
All items are lovely!
Would purchase from Ross simon again!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're regret to learn that the ring didn’t meet your expectations and that a stone was lost after only a couple of wears. That’s certainly not the experience we want for our customers. We do list the ring as dainty and provide the dimensions of 1/16 inch in width to help customers decide if the item is right size for them. Returns are easy to set up online or you may contact us by phone at 1-800-556-7376. Private message sent.