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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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Called to return ring, very easy to do and received return number and used return label for quick refund, I sent ring back.
My experience began on a very positive note as U first found your website via a search for clip in earrings. U was impressed by your extend. Option and purchased it as well. However, the pair if liven it silver earrings that U received are not clippings abd U can no longer wear priced earrings. Sincerely, *
*Personal info redacted by admin
I will not know until I receive the merchandise.
The bracelets are beautiful, I have been wearing them everyday.
I always experience a positive when ordering items. The website is very easy to navigate.
Experience was good. But I need to return the ring as it looks to small for my hand. And the ring size is a 10 and I need a 9.
I could use help in how to return item and get a refund.
Mitch Conway
Company guarantees products inspiring customer confidence.
Sparkly understated pop of color and refined details the bracelet is more lovely than depicted.
Ordered a gift for my Granddaughters birthday and was procrastinating in getting it ordered, but your staff got it sent out in timely order and I mailed it to her yesterday. She should get it in time! Thank you Ross-Simons!
I love being able to order on line - and items get here quickly - Thank you
Decent prices for jewelry, especially on sales. Quality is hit or miss.
I returned the product. Did not work for me, and I am waiting for the refund.
Price went down three days after I ordered the necklace. UGH!
Jewelry selection on line is challenging but RS does very well on its website.
I got so many compliments on the earrings and necklace. Very happy!
Easy to order online and free shipping a plus. My earrings came in a nice gift box with a velvet pouch for them. Love them!
Great quality jewelry! I also appreciated R&S's customer service, as the day after I ordered them, there was a Labor Day sale—and I was given the credit!
I was expecting a heavier product and it didn't meet by expectations
They are lovely although I wish they had a wider back attachment so the earrings stayed up on your ears.
The gold bracelet is prettier and larger than than we anticipated. It has a clasp that we think will be hard to accidentally open. Overall it is a beautiful piece of jewelry!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members