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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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Customer service was great sent me a return prepaid label and will ship out the same bracelet.
Looks beautiful online can't wait to receive it
Ordered online came in mail on a timely fashion. Wear everyday and love it's beauty.
Necklace was larger than I expected. I returned it.
Great communication and super fast shipment! Quality items at reasonable prices!
I've shopped with Ross-Simone before and have always had a good experience. Ordering is easy and delivery timely. I appreciate the quality of the products. The pieces are true to the images online and descriptions provided. Good value, good prices.
Very disappointed. These earrings are tiny-not as pictured.
The earrings are just as described and just what I wanted. They came in a lovely velvet envelope for storage. This was a very positive shopping experience.
Recibi rapido y seguro el brazalete, estoy complacida\.
I was disappointed in the two bracelets. The beads are very small, not like the pictures showed. The pink one had to be sent back, there was a nick in one of the beads. I'm now waiting for a different color to be sent to me.
Read the reviews, for this set of rings. Everyone liked them very much. Hope I feel the same way when I get them. They do look lovely. The shopping experience is great.
I have been a longtime customer and have ordered many of these cups. This is the first time I have had an issue with the monogram.
The photograph and the accompanying description provided all the pertinent information. The jewelry arrived just as described and in a timely manner, actually the couple of days earlier than expected
I like the variety of related item presented at different price levels. I was able to find two bumble bee pieces of jewelry that are perfect for me.
The company is very professional. The items shipped quickly and were packaged very well. When I called about an exchange, they replied right away with a free shipping label and assured me they'd try and replace the bracelet I received with a better quality one. I am very impressed with this. Thank you!
Experience was fine - quickly found what I wanted and ordering was easy.
I like working with this company, having beautiful prices and helpful protection policies. Thanks again.
Just love the quality of the pieces I have enjoyed over the years! Thanks!
I love to shop with Ross-Simons. There's always something on my wish list and I get it a great price with free shipping! Delivery is always fast.
Great items, great sale prices, free shipping. Win win win!
I've been a customer for decades and have never been disappointed.
Easy to shop, great values, trusted retailer.
The faceting of the beads has them sparkling in and out of sunshine. I put them on once they arrived and have not taken them, off!
The purchase process was easy and item was received promptly. I have not given the gift to the intended recipient yet. The earings are very pretty, though a bit smaller than I had envisioned, so I am hoping they are not too small? 😬🤔
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback—we’re sorry to hear the earrings didn’t meet your expectations. These particular earrings are designed for adults or children and are described as “Petite” in the product listing. We include detailed dimensions and a photo shown to scale on a model to help convey their actual size before purchase. Of course, we want you to be completely happy with your jewelry. If they’re not quite right for you, you’re welcome to return them within 30 days of purchase. Our customer service team is always here to help make that process easy. Private message sent.