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Ross-Simons

4.3

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,168
This company responds to reviews on average within 3 days

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73,863 reviews

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Illinois
1 review
0 helpful votes
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Its ok - nothing to write home about.
October 21, 2025

If you are looking for a small cross on a budget, this is a good choice. The cross is small and the chain thin, but I knew that based on previous reviews. But to be fair, that shouldn't reflect on the store. I received what was advertised. I just wasn't prepared for something that might be too small for even Barbie.

Date of experience: October 11, 2025
District of Columbia
1 review
0 helpful votes
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Back order shipped a lot faster than expected.
October 21, 2025
Updated review

Purchased earrings as a gift. I never saw the earrings but the recipient said she loved them and they didn't look "cheap." They were pumpkin earrings and I had been concerned that the design could be cheap looking. They shipped over a week before expected.

Date of experience: October 11, 2025

Nice jewelry
October 10, 2025
Previous review

Nice jewelry. Can always find something nice.

Date of experience: September 30, 2025
Florida
1 review
0 helpful votes
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I loved the bracelet but unfortunately had to return it because it was a bit too delicate for the person I was giving it to. The price of gold has surpassed my budget to be able to gift anything to anyone. But thank you for your wonderful customer service!

Date of experience: October 11, 2025
Washington
1 review
0 helpful votes
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Go To Site For Jewelry!
October 20, 2025

Ross-SImons offers quality products which look just as shown on the website. The selection is plentiful and orders arrive quickly. My favorite pieces are the adjustable necklaces, which are hard to find and a jewelry staple for every age.

Date of experience: October 10, 2025
Florida
1 review
0 helpful votes
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Never disappoints!
October 20, 2025
Updated review

I've made a few purchases in the past and the items were always as described. This time I bought 2 rings that I had been watching for months and now I finally decided to purchase them. They are as beautiful as in the picture!

Date of experience: October 9, 2025

Beautiful as in the pictures
April 8, 2025
Previous review

I love my ring, it's just as described and the price was great. Second time I buy from the company and I have not been disappointed- super fast shipping I received it in a couple of days. I'll buy again!

Date of experience: March 28, 2025
Michigan
1 review
0 helpful votes
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Gold beaded bracelets
October 19, 2025
Updated review

Both bracelets I ordered are very difficult to put on and off. The clasps are so light that it takes forever to snap on with one hand, by myself. Have to have someone else do it each time. 🙁

Date of experience: October 9, 2025
Barbara J. Ross-Simons Rep
6 months ago

Thank you for sharing your experience—we understand how frustrating it can be to struggle with putting on a bracelet solo. This piece does have a lobster-claw clasp, which can make taking on and off easier than with a traditional spring ring. You might find it easier with a bracelet helper tool or by laying the bracelet flat on a surface while clasping.


Great pieces!
October 6, 2025
Previous review

Great pieces!

Date of experience: September 26, 2025
Virginia
1 review
0 helpful votes
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Magnetic Bracelet Clasps in 14k gold
October 18, 2025

The magnetic bracelet clasps are what I was looking for and very excited to find in 14k gold since I'm no longer able to close my bracket clasps on my on own. My husband helps, but he's not always available. The magnetic clasps are small, which is not bad, but the magnets are not strong enough to keep the bracelets on my wrist. Also, one of the clasps bent. For the price, $159, I am very disappointed in the magnetic clasps and will return them tomorrow.

Date of experience: October 8, 2025
North Carolina
1 review
0 helpful votes
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Smaller than the pictures showed
October 18, 2025
Updated review

Ross Simmons website is easy to navigate and order from. I've ordered thousand of dollars worth of jewelry from them in the past. The last order I was surprised at how the pictures made the items look much larger than they really were when received. They were also delivered to the wrong address, but that's not the fault of RS.

Date of experience: October 8, 2025

I purchase all my jewelry for my lady friend at Ross-Simons, and we have never been disappointed.

Date of experience: December 22, 2024
Michigan
1 review
0 helpful votes
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Ross Simon is a great store. I have been ordering from them for over 25 years. I have never had any issues. The quality of the jewelry is amazing.

Date of experience: October 8, 2025
New York
1 review
0 helpful votes
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So so happy
October 18, 2025
Updated review

I'm so very pleased with the jewelry. I'm enjoying my Byzantine necklace and earrings and also my wife is Enjoying hers. We love it

Date of experience: October 7, 2025

Shopping experience was great
October 8, 2025
Previous review

Shopping experience was great. Cant wait to get the tangible products. Thanks

Date of experience: September 27, 2025
South Carolina
1 review
0 helpful votes
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Quality bracelet
October 17, 2025

I was creating a bracelet stack and wanted a paperclip. I found this nice one and ordered it. The shopping experience was great and so is my new bracelet!

Date of experience: October 7, 2025
California
1 review
0 helpful votes
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Great!
October 17, 2025
Updated review

I found the site a little less than friendly. However, persistence paid off and I eventually found what I was searching for. Would prefer the ability to put the catalog item number in a search area.

Date of experience: October 7, 2025

I was disappointed.
February 22, 2025
Previous review

After viewing the item on line, I decided to order. Unfortunately, the item was not as presented and turned out to be very small. The disc was less than 1/2 inch in diameter and the diamonds were very small, almost chips.

Date of experience: February 11, 2025
Illinois
1 review
0 helpful votes
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Good quality for price
October 17, 2025

I got 18k gold vermeil over silver jewelry for my teenage daughter, the quality is great for the price and she really likes her ring and bracelet. I got a ring for myself as well just for fun and was actually pleasantly surprised, hopefully it will hold up over time.

Date of experience: October 7, 2025
Pennsylvania
1 review
0 helpful votes
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Rough start
October 17, 2025
Updated review

Took me three tries to place my first order. I wanted to order another item with it but didn't. I almost gave up. Glad I didn't. After that smooth sailing. Arrived on time and beautiful.

Date of experience: October 7, 2025

This is my 1st order, so I'm being careful
October 6, 2025
Previous review

This is my 1st order, so I'm being careful

Date of experience: September 26, 2025
New York
2 reviews
2 helpful votes
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Beautiful Murano Leopard bracelet and pendant.
October 17, 2025
Updated review

Ross & Simon's has beautiful jewelry, great sales, fast delivery, and some unique designs. I love my new Murano glass leopard design necklace and matching bracelet.

Date of experience: October 7, 2025

Beautiful jewelry at very affordable prices
October 5, 2025
Previous review

Beautiful jewelry at very affordable prices.

Date of experience: September 25, 2025
Florida
1 review
0 helpful votes
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Good value on Ross Simons jewelry
October 17, 2025

Very pleased with two sterling bracelets I ordered. Third one, very pretty, but with unusual clasp, very difficult to manage b

Date of experience: October 6, 2025
Texas
1 review
1 helpful vote
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Very nice earrings
October 16, 2025
Updated review

I bought larimar and gold earrings for homecoming to match my dress, and I love them! I have been wearing them at least once a week. They are so so pretty. A bit smaller than I imagined, but it's not a problem. The gold is so shiny and yellow, I loveeee!

Date of experience: September 20, 2025

I liked the piece i bought a few months ago, didn't...
September 14, 2025
Previous review

I liked the piece i bought a few months ago, didn't tarnish at all for only 50$.

Date of experience: September 3, 2025
Nevada
1 review
0 helpful votes
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Ear rings
October 16, 2025

I ordered ear rings for my wife and daughter, out of three differen items, one of the them I had to choose a single ear ring or a pair of. Them. I chose two pair, two of the same ear ring for each, I received two single ear rings instead. Be careful if you find an item you want a pair of, if the website gives you a choice of a single item or a pair of the same item, triple check your choice, the website doesn't seem to understand!

Date of experience: October 6, 2025
Barbara J. Ross-Simons Rep
6 months ago

Thank you for sharing your experience—that sounds incredibly frustrating, especially when you were trying to do something thoughtful for your wife and daughter. Some of our styles do offer the option to purchase a single earring or a pair, and we understand that this can be confusing. Thank you for your patience.

Tennessee
1 review
1 helpful vote
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2 day delivery
October 16, 2025

Paid for two day delivery for my wife's 73 birthday. Call your customer service because I received no shipment info on Saturday and they said it would be here on time. RECEIVED A DAY LATE! Refund?

Date of experience: October 6, 2025
Louisiana
1 review
1 helpful vote
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Bracelets
October 16, 2025
Updated review

One of the bracelets with the little connecting hearts has the thinnest chain I have ever seen. I guess I got what I paid for tho!

Date of experience: October 6, 2025

Nice
June 23, 2025
Previous review

Was not aware the Pearl and beads were not stationary, kind of bothersome. I will try to glue them to stay still.

Date of experience: June 13, 2025