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Ross-SimonsReviews 14,647

4.3

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
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shipping
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quality
13,169
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New York
1 review
1 helpful vote
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Absolutely perfect!
October 16, 2025

My chain came and it exceeded my expectations! It's the beautiful, shiny and strong box chain that I had hoped for. The shipping was super quick as well!

Date of experience: October 6, 2025
Michigan
1 review
1 helpful vote
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Happy with purchase
October 16, 2025

I bought a necklace with a small gold cross with lab-created diamonds. It's the perfect size and the diamonds look great. I got a compliment on the necklace the first time I wore it.

Date of experience: October 6, 2025
Ohio
1 review
1 helpful vote
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Stunning earrings!
October 16, 2025

I've been looking for earrings for a long time and am so glad I saw these. They were exactly what I was looking for and more. Could not beat the price!

Date of experience: October 5, 2025
North Carolina
1 review
0 helpful votes
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Such a pleasure
October 15, 2025
Updated review

The website was easy to use and I appreciated the pictures of the earrings being worn plus I found exactly what I was looking for, which were small diamond studs that are just big enough to get noticed…that I can wear with everything during the day…and are pretty enough for special occasions. I LOVE them.

Date of experience: October 5, 2025

The website was easy to use & enjoyable
October 5, 2025
Previous review

The website was easy to use & enjoyable. I haven't rec'd item yet, but they sure look pretty and to be what I am looking for!

Date of experience: September 25, 2025
Florida
1 review
0 helpful votes
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Pleasantly Surprised!
October 15, 2025

This is my first order with Ross Simons, and overall I am very happy with the shopping experience. The quality of the Emerald stones and 18K gold over sterling is much more than I expected at the price, It is versatile and comfortable. The order was delivered quickly. I will definitely be ordering more items!

Date of experience: October 5, 2025
Rhode Island
1 review
0 helpful votes
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(per above)
October 15, 2025
Updated review

Was serching for a birthday gift for an elder lady. Catalogue had several tempting proposals. Chose the bracelet. On recepit, I was well satisfied by the craftsmanship and presentation. And the price was OK.
Hopefully the gift will be well received by the recipient. NB

Date of experience: October 5, 2025

Quick & easy
October 5, 2025
Previous review

Quick & easy

Date of experience: September 25, 2025
California
1 review
0 helpful votes
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A Wonderful Birthday Present
October 15, 2025

I bought the emerald necklace and bracelet as presents for my daughter 50th birthday. She loves them but the clasp seems a bit flimsy.

Date of experience: October 5, 2025
South Carolina
1 review
0 helpful votes
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Pretty piece
October 15, 2025

We ordered a dolphin with turquoise stones for our granddaughter. It was a very pretty piece of jewelry. It was just as described in the description on the website. Very happy with our purchase.

Date of experience: October 5, 2025
Alabama
1 review
0 helpful votes
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Always a satisfied customer with RS!
October 15, 2025

My new ring exceeded my expectations. The picture in the catalog really didn't do it justice. I love that Ross Simons doesn't tack on shipping for jewelry. I know that it is in there somewhere, but it's not an "add on."

Date of experience: October 5, 2025
Pennsylvania
1 review
0 helpful votes
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Lengthy delivery process
October 15, 2025

It took quite a while to get these items delivered. And, they're not at all how they looked online. Very cheap looking and I'm going to return--disappointed as these were going to go on a trip with me.

Date of experience: October 5, 2025
Tennessee
1 review
0 helpful votes
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Bracelet sizing
October 14, 2025

I ordered a beaded bracelet available in 7 inch and 8 inch. I did not know which size to order so I measured my wrist using the measuring device you provided. According to my wrist measurement I needed a size 8. When I received it I realized it was too big. I sent it back and ordered the size 7. It cost me $20 to return it.

Date of experience: October 4, 2025
Barbara J. Ross-Simons Rep
5 months ago

Thank you for sharing your experience. We’re sorry to learn the sizing didn’t work out as expected. Bracelet fit can be tricky, especially with styles like beaded designs that wear differently depending on wrist shape and personal preference. In the future, you may want to consider joining our VIP Club; this will entitle you to free returns, free expedited 2-day shipping and three $50 gift coupons to be used on future orders.

Texas
1 review
1 helpful vote
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Absolutely beautiful
October 14, 2025

The double cross ring I got is beautiful in every detail and the price was great. I will be buying more of my jewelry from Ross-Simons.

Date of experience: October 4, 2025
Georgia
1 review
0 helpful votes
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Great Buys, Great Prices, Great Shopping Experience!
October 14, 2025
Updated review

Looking for a replacement for lost earrings, I was pleased to find that Ross-Simons had several replacements that fit the bill! Armed with new ideas and choice, I found the perfect pair! "Pink Jade" was not a stone that I'd considered but it's in my jewelry box now! Thank you for a wonderful shopping experience!

Date of experience: October 4, 2025

Shopping with Ross Simmons is easy: great products,...
October 4, 2025
Previous review

Shopping with Ross Simmons is easy: great products, great prices, user-friendly website, and free shipping! PLUS... I'm always pleased with my purchases!

Date of experience: September 24, 2025
Ohio
1 review
0 helpful votes
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Easy to order, fast delivery, product smaller than expected but understandable. However earrings were lost after being worn for a total of two days.

Date of experience: October 3, 2025
Indiana
1 review
0 helpful votes
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Beautiful jewelry
October 13, 2025
Updated review

Every thing I have ever purchased or received as a gift has been great. The gold over silver stays on. I wear this one pair of earrings almost every day & get many compliments.

Date of experience: October 3, 2025

I was looking for gold over sterling only, no gem stones,...
March 17, 2025
Previous review

I was looking for gold over sterling only, no gem stones, but they were thrown in with the mix. When you are crunched for time, it would be nicer if the lists were changed.

Date of experience: March 7, 2025
Bahamas
1 review
0 helpful votes
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Pretty but not well made
October 13, 2025

Stones don't stay separated and this was the first time worn. Contacted customer service Te acted customer service and never heard back.

Date of experience: October 3, 2025
South Carolina
2 reviews
0 helpful votes
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Absolutely a prefect piece of jewelry
October 13, 2025

Finding cheap bangle bracelet is easy, I Had to really search for this one because I only buy my wife quality like the woman she is. She loves your bracelet.

Date of experience: October 2, 2025
Alabama
1 review
0 helpful votes
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Going Gold
October 12, 2025

Starting my gold collection again and this ring was a great start plus purple is my favorite color so yeah I bought it and sporting it proud!

Date of experience: October 2, 2025
Georgia
1 review
0 helpful votes
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Great company and products!
October 12, 2025

Have made several purchases from Ross-Simons over past couple years and have always found their jewelry to be well-made and priced fairly.

Date of experience: October 2, 2025
California
1 review
0 helpful votes
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Bummed out
October 12, 2025

I purchased a pair a few years back and lost one earring so I purchased another pair and the size of the baroque pearl was very small for the price this time.

Date of experience: October 2, 2025