Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
My chain came and it exceeded my expectations! It's the beautiful, shiny and strong box chain that I had hoped for. The shipping was super quick as well!
I bought a necklace with a small gold cross with lab-created diamonds. It's the perfect size and the diamonds look great. I got a compliment on the necklace the first time I wore it.
I've been looking for earrings for a long time and am so glad I saw these. They were exactly what I was looking for and more. Could not beat the price!
The website was easy to use and I appreciated the pictures of the earrings being worn plus I found exactly what I was looking for, which were small diamond studs that are just big enough to get noticed…that I can wear with everything during the day…and are pretty enough for special occasions. I LOVE them.
The website was easy to use & enjoyable. I haven't rec'd item yet, but they sure look pretty and to be what I am looking for!
This is my first order with Ross Simons, and overall I am very happy with the shopping experience. The quality of the Emerald stones and 18K gold over sterling is much more than I expected at the price, It is versatile and comfortable. The order was delivered quickly. I will definitely be ordering more items!
Was serching for a birthday gift for an elder lady. Catalogue had several tempting proposals. Chose the bracelet. On recepit, I was well satisfied by the craftsmanship and presentation. And the price was OK.
Hopefully the gift will be well received by the recipient. NB
I bought the emerald necklace and bracelet as presents for my daughter 50th birthday. She loves them but the clasp seems a bit flimsy.
We ordered a dolphin with turquoise stones for our granddaughter. It was a very pretty piece of jewelry. It was just as described in the description on the website. Very happy with our purchase.
My new ring exceeded my expectations. The picture in the catalog really didn't do it justice. I love that Ross Simons doesn't tack on shipping for jewelry. I know that it is in there somewhere, but it's not an "add on."
It took quite a while to get these items delivered. And, they're not at all how they looked online. Very cheap looking and I'm going to return--disappointed as these were going to go on a trip with me.
I ordered a beaded bracelet available in 7 inch and 8 inch. I did not know which size to order so I measured my wrist using the measuring device you provided. According to my wrist measurement I needed a size 8. When I received it I realized it was too big. I sent it back and ordered the size 7. It cost me $20 to return it.
The double cross ring I got is beautiful in every detail and the price was great. I will be buying more of my jewelry from Ross-Simons.
Looking for a replacement for lost earrings, I was pleased to find that Ross-Simons had several replacements that fit the bill! Armed with new ideas and choice, I found the perfect pair! "Pink Jade" was not a stone that I'd considered but it's in my jewelry box now! Thank you for a wonderful shopping experience!
Shopping with Ross Simmons is easy: great products, great prices, user-friendly website, and free shipping! PLUS... I'm always pleased with my purchases!
Easy to order, fast delivery, product smaller than expected but understandable. However earrings were lost after being worn for a total of two days.
Every thing I have ever purchased or received as a gift has been great. The gold over silver stays on. I wear this one pair of earrings almost every day & get many compliments.
I was looking for gold over sterling only, no gem stones, but they were thrown in with the mix. When you are crunched for time, it would be nicer if the lists were changed.
Stones don't stay separated and this was the first time worn. Contacted customer service Te acted customer service and never heard back.
Finding cheap bangle bracelet is easy, I Had to really search for this one because I only buy my wife quality like the woman she is. She loves your bracelet.
Starting my gold collection again and this ring was a great start plus purple is my favorite color so yeah I bought it and sporting it proud!
Have made several purchases from Ross-Simons over past couple years and have always found their jewelry to be well-made and priced fairly.
I purchased a pair a few years back and lost one earring so I purchased another pair and the size of the baroque pearl was very small for the price this time.
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account
Thank you for sharing your experience. We’re sorry to learn the sizing didn’t work out as expected. Bracelet fit can be tricky, especially with styles like beaded designs that wear differently depending on wrist shape and personal preference. In the future, you may want to consider joining our VIP Club; this will entitle you to free returns, free expedited 2-day shipping and three $50 gift coupons to be used on future orders.