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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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I am wearing daily time will tell if the bracelet stands the test of time
Thank you for keeping your word on my discount I look forward to the credit back to my card once you receive the returned bracelet
Radio and podcasting would be a good place for you to advertise
I purchased a sapphire cross necklace but it did not describe the size of the clasp. It's for an older woman who needs larger clasps. Please consider for other items too. Thank you. Mary
I was happy someone answered the phone when I called. No other jewelers would. No call backs from them. All my purchases will go to Ross Simons. Thank you
I called in to place my order. I had a very nice person that helped me.
The only thing that I'm sure was an oversight is that I requested notes to my granddaughters because these are gifts for them that I didn't receive with purchase.
I was very pleased with a sales person very kind very helpful and I received my merchandise in no time I am very pleased. Thank you.
I returned my purchases yesterday. This is the first time I have ever had any problems with an order. Customer service was very helpful and professional.
I bought a 3/8" set of diamond hoop earrings, but they were too small. They were to required to hold the 6.50 ct. T. w. Pink Topaz Pear-Shaped Earring Charms in Sterling Silver. The smokey quartz (topaz) and white topaz bolo bracelet was absolutely beautiful, but the stones were too heavy and rolled on my wrist. The bolo itself was really not strong enough to steady it and could break easily. Therefore, I had to return both of them.
Easy to find what I was looking for.
I really like the earrings. Couldn't get the push on so I used some clear rubber ones I had. This is my second pair of earrings from Ross-Simons. First pair lasted years. Eventually the pin broke but that's because I had them in the bottom of my purse.
Beautiful quality silver and the package is very pretty. I am pleased with the delivery and service. I would buy more from this company.
Pros: easy and fun to shop on website, easy checkout, lightning-fast order processing, quick delivery, cross came in a nice little gift box. Cons: picture showed blue sapphires, but these were so dark they almost look black.
Ross Simon's product quality and excellent service have been consistent throughout the years. They have read the market and the moments, and have adapted their offer to changing times, but always caring for quality products and excellent service.
Ross simons always has quality jewelry at great pricing. As always i received sky blue earring studs in beautiful packaging in a short time... they are beautiful. I am very happy and will continue to shop at ross simons. Its been my favorite for decades for a reason! Thank you!
Always love ross simons my favorite jewelry store for many years!
This is my first purchase from Ross-Simons and it won't be the last. Easy to order and fast to receive beautiful affordable jewelry.
I called customer service to inquire about a product I had purchased previously. My representative was very knowledgeable about my product. Unfortunately, it had sold out. She provided me with 2 alternative suggestions I might like with item number and prices. Due to her great customer service, I purchased 1 of the 2 products she suggested. Super!
The bracelet was beautiful and did arrive on time, however the first time I wore it--it fell apart at the clasp-I had to take to local jeweler which cost me another $56.00--this was very dissapointing and costly to me when I had already paid over $1300. 00 for a very light weight bracelet.
I love to buy jewelry of all kinds. I have always had a great experience shopping here. Never had a reason to question quality or service.
Purchased a black cat charm (onyx/ gold) in remembrance of my 16 yr old cat recently passed. Thank you for the ease in purchasing and quick delivery. Product and Packaging was great. I will come back to Ross-Simons for future jewelry purchases.
I thought a Diamond solitaire pendant on a man may be too effeminate but I wear it with a gold nugget pendant and the combination is stunning. After all, I am an Aries, born in April and Diamond is my birthstone. Perfect.
It is so easy to order your "wishes" or sometimes something you need. I needed a way to carry my jewelry when traveling. This travel case holds several necklaces, bracelets, and of course, earrings.
I love these silver and gold earrings. They are lightweight and very attractive.
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.


Thank you for your continued support and for being a valued returning customer. We truly appreciate you choosing to shop with us again.
We’re sorry to hear that the jewelry didn’t meet your expectations. We understand how important it is to be completely satisfied with your purchase, and we appreciate you taking the time to share your feedback.
We’re glad to hear that our customer service representative was helpful and professional in assisting you with your return. Returns are processed within 4 business days from receipt.